Human Resources Coordinator

Job Description

Job Description

Job Title: Human Resources Coordinator Job Description

The Human Resources Coordinator provides transactional HR support to employees and leaders while delivering a consistent, high-quality customer experience. In this role, you create and maintain clear, searchable knowledge articles, support key HR processes such as onboarding, career development, payroll and benefits administration, performance management, and offboarding, and ensure that employees receive timely and accurate HR services. You work closely with HR Service Team members to meet service level agreements and contribute to shared service implementation projects.

• Provide transactional HR support to employees and leaders across a wide range of HR services.
• Deliver an excellent end-to-end customer experience for employees and leaders in areas such as onboarding, career development, payroll and benefits administration, performance management, and offboarding.
• Create, maintain, and improve easy-to-use, searchable, and relevant HR knowledge articles for employees and leaders.
• Review incoming HR service requests, assess requirements, and either complete the requests or delegate them to appropriate assignment groups as needed.
• Enter and update data in the payroll system, including earnings, deductions, and job change workflows, with a high level of accuracy and attention to detail.
• Work collaboratively with other HR Service Team members to ensure that all service requests are handled within agreed Service Level Agreement (SLA) timeframes.
• Participate as a project member in the implementation of hourly shared services, contributing HR process knowledge and operational support.
• Maintain a professional, employee-focused approach when handling inquiries and sensitive HR information, ensuring confidentiality and discretion at all times.
• Use online HR and payroll systems effectively to manage data, track requests, and support consistent HR service delivery.

• Minimum of 1 year of work experience in Human Resources.
• Associates or Bachelors degree in human resources, business administration, or a related field, or equivalent relevant work experience.
• Proficiency in human resources administrative processes and HR service delivery.
• Strong data entry skills with accuracy and attention to detail, particularly in payroll-related information such as earnings, deductions, and job changes.
• Experience providing administrative and clerical support in an HR or office environment.
• Employee-focused attitude with a high level of professionalism and discretion when handling confidential information.
• Ability to navigate online systems and HR technologies confidently (tech savvy).
• Strong customer service orientation, with the ability to respond to inquiries and resolve issues promptly and courteously.
• Ability to work collaboratively within a team to meet service level agreements and shared goals.

• Experience working in an HR shared services or centralized HR support environment.
• Familiarity with creating or maintaining knowledge articles or HR documentation for employee self-service.
• Exposure to payroll systems and workflows, including handling earnings, deductions, and job change processes.
• Ability to manage multiple service requests simultaneously while maintaining accuracy and timeliness.
• Strong organizational and time-management skills to support consistent service delivery.
• Comfort working in a dynamic environment where processes and systems may evolve as shared services are implemented.

This is an onsite role with the option to work from home one day per week, offering a hybrid-style arrangement. You work in a professional office environment as part of an HR Service Team, collaborating closely with colleagues to meet service level agreements and support a broad employee population. The role relies heavily on online HR and payroll systems, as well as other digital tools, so you should feel comfortable working with technology throughout the day. The environment emphasizes customer service, confidentiality, and teamwork, with a focus on delivering timely and accurate HR support.

This is a Contract to Hire position based out of Ames, IA.

The pay range for this position is $22.00 - $26.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a Contract to Hire position based out of Ames, IA.

This position is anticipated to close on Nov 13, 2026.

This is a hybrid position in Ames,IA.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.