Sales Associate - Chico's

POSITION OBJECTIVE The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of ensuring a great customer experience and maximum profitability. RESPONSIBILITIES Meet company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommend merchandise selections or help locate/obtain merchandise based on customer needs and desires. Maintain knowledge of current sales and promotions; maintain pricing and visual standards. Maintain standards in merchandise handling, presentation, loss prevention, and any other duties as directed by Management. Participate in visual directives including monthly store sets and sales floor maintenance. Promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni‑channel experience. Ensure prompt resolution of customer concerns and a fast, efficient register experience, staying current on payment policies, coupon acceptance, returns and exchanges, and security practices. Reinforce buying decisions at checkout, achieving add‑on goals including gift card sales. Sign up clients for the reward program and build a solid customer following through clienteling and wardrobing. Know current product fit and style assortment offerings in store and online. Maintain consistent client communication using Style Connect and Customer Book. Support replenishment activities that keep the store full and abundant. Assist with locate fulfillment and visual directives, including floor sets, window changes, visual presentations, signage placement, etc. Assist with boutique cleanliness and organization. Promote an inclusive, collaborative approach to problem‑solving. Seek personal development opportunities and readily solicit feedback. Perform other duties as assigned. COMPETENCIES Culture – Living the Chico’s FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. Managing Complexity – Making sense of complex, high‑quantity, and sometimes contradictory information to effectively solve problems. Planning and Aligning – Planning and prioritizing work to meet commitments aligned with organizational goals. Organizational Savvy – Maneuvering comfortably through complex policy, process, and people‑related organizational dynamics. Courage – Stepping up to address difficult issues, saying what needs to be said. QUALIFICATIONS High School diploma or equivalent. Retail or sales experience preferred. For AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA: must be 16 years of age or older. For all other states: must be 18 years of age or older. Excellent communication skills. Excellent customer service skills. Able to learn or adapt to technology provided by the company. Strong organizational skills and ability to multi‑task in a fast‑paced environment. Ability to communicate with customers, Associates, and Management. Regular attendance is essential; ability to work a flexible, night‑, weekend‑, and holiday‑schedule is required. PHYSICAL REQUISITES Constant walking/standing – 67–100% of 8‑hour shift. Occasional lifting up to 50 lb. – 1–33% of 8‑hour shift. Frequent climbing – 34–66% of 8‑hour shift. BENEFITS The wage range for this position is $11.41–$14.25. Successful candidates’ wage rates will be determined based on their individual qualifications for the position. Part‑time associates are eligible to participate in the Company’s employee assistance program and employee discount program. Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law. #J-18808-Ljbffr Chico's