Senior Director/Director - AI Engineering

Role Description

As Director of AI Engineering, you will lead innovation and strategic growth across FICO's platform. Working at the forefront of our Generative AI efforts, you'll drive the application of large language models and cutting-edge AI technologies to enhance fraud detection, streamline decision authoring, automate customer communication workflows, and optimize overall performance. You will set the technical vision for our AI systems, ensuring they are robust, scalable, and responsibly governed. Most importantly, you'll lead a high-performing engineering team to deliver transformative AI solutions that address real business challenges and advance FICO's platform capabilities.

What You'll Contribute

• Lead, develop, and coach a high-performing engineering team by fostering a culture of aligned autonomy, clear communication, and continuous learning.
• Actively recruit top talent and set clear direction for hiring strategies.
• Partner with stakeholders and product managers to understand business priorities and translate them into actionable engineering roadmaps.
• Drive the design and implementation of AI solutions, including LLM-powered decision automation, fraud detection, and process optimization.
• Define best practices for model evaluation, governance, and monitoring to ensure AI systems remain accurate, reliable, secure, and compliant at scale.
• Build and maintain systems for continuous model monitoring, A/B testing, backtesting, and drift detection.
• Collaborate closely with UX designers, product teams, and engineering leaders to align AI capabilities across the platform.

Qualifications

• Proven experience building and leading engineering teams to deliver advanced AI solutions.
• Deep expertise in Large Language Models and their application to decision automation, fraud detection, and process optimization.
• A track record of effective leadership, coaching, and mentoring that fosters innovation, accountability, and a high-performance culture.
• Hands-on experience with model fine-tuning, in-context learning, and custom evaluation frameworks.
• Strong command of backtesting, A/B testing, and drift detection methodologies.
• Solid understanding of model monitoring, governance, and compliance practices.
• Familiarity with compliance and regulatory requirements in AI-driven decisioning environments.
• Strong cross-functional collaboration skills.
• Thought leadership in AI and machine learning through publications, patents, or open-source contributions is a plus.
• 10–15 years of industry experience in software, machine learning, or data engineering.
• Bachelor's or Master's degree in Computer Science, Data Science, AI, or a related field.

Requirements

• Ability to architect scalable, secure, AI and data-driven systems that meet rigorous production standards.

Benefits

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths.
• Highly competitive compensation, benefits, and rewards programs.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events.
• The targeted base pay range for this role is: $192,500 to $302,500.