Plumbing Install Technician

Job Title

Plumbing Technician

Job Description

Superior Comfort Inc. has been serving Rhode Island and Southern Massachusetts since 2005, providing trusted heating, cooling, plumbing, and electrical services. What started as a small family business has grown into a team of over 50 professionals dedicated to delivering exceptional service, reliable solutions, and long-term comfort for our customers. We combine the stability of a growing company with the supportive culture of a close-knit team.

Job Responsibilities

Plumbing System Installation & Repairs – Install, maintain, and repair plumbing systems and fixtures, including toilet replacements, faucet replacements, water heater replacements, soldering, and common plumbing repairs

System Inspections & Testing – Inspect and test plumbing systems for safety, functionality, water quality, and code compliance in residential settings

Troubleshooting & Diagnostics – Identify issues, troubleshoot system malfunctions, and provide effective solutions to customers

Customer Interaction – Communicate with customers to inform them of issues, recommended solutions, and service outcomes

Code Compliance – Ensure all installations and repairs comply with national, state, and local plumbing codes

Cost Estimates & Service Calls – Respond to customer inquiries, handle service call-outs, and prepare cost estimates for plumbing services

Record Keeping – Utilize Service Titan software to document repairs, maintenance, and service calls accurately

Safety Compliance – Follow industry safety standards to ensure all work is completed safely and efficiently

Customer Service – Deliver exceptional service with a professional and customer-focused approach

Qualifications

Experience – 3+ years of experience as a plumbing installer or a similar role

RI or MA Journeyman Plumbing License with field experience

Technical Expertise – Strong knowledge of plumbing installations, repairs, and maintenance, including water heaters, toilets, faucets, and common fixtures

Service Software – Experience with Service Titan or similar trade software is a plus

Communication Skills – Strong communication and listening skills to interact with customers and team members effectively

Attention to Detail – Ability to perform accurate work while adhering to all plumbing codes and regulations

Customer-Focused – A commitment to delivering high-quality service and ensuring customer satisfaction

Driver's License – Valid driver's license with a clean driving record

Benefits

Medical, Prescription, Dental, and Vision Insurance – Comprehensive coverage with minimal out-of-pocket expenses

Disability & Term Life Insurance – Financial security for you and your loved ones

Matching 401(K) Benefits – Competitive retirement savings plan to help secure your future

Ongoing Training & Development – Opportunities for continuous growth and skill enhancement

Paid Holidays & PTO – Paid time off for holidays and generous paid time off for work-life balance

Year-round work with long-term stability

Bonus and performance incentives

Fully stocked company vehicles, gas card, and tools provided

Compensation

$35 - $45/hr based on experience

Location

Bristol, RI

Additional Information

Pre-employment background check and drug screening may apply, subject to local laws. Superior Comfort Inc. is an equal-opportunity employer and values diversity in the workplace.