Veterinary Receptionist

Receptionist Position at Shores Animal Hospital

You are invited to join Shores Animal Hospital, a dedicated veterinary practice that has provided comprehensive care to the Gainesville community since 1974. We are proud of the deep trust we have built with pet owners, reflected in our excellent 4.7-star Google rating. Our core mission is treating every pet like our own while focusing on high-quality medical services and patient wellness. If you are seeking an opportunity where you can genuinely connect with clients and dedicate yourself to advanced small animal medicine, this is where you can do your best work. Joining our team means you are joining a culture built for success. We are deeply committed to fostering an environment where all teammates feel supported, heard, and encouraged to grow. As part of a larger network, you will have access to educational opportunities and collaborative internal specialty consultations, ensuring you always have the resources necessary to make the best decisions for your patients. We believe in investing in our teammates, offering structured programs designed to help you achieve long-term career goals, whether that means advancing into leadership or becoming a credentialed technician. We provide the stability and support necessary for you to succeed. Shores Animal Hospital is equipped to provide comprehensive care covering the full spectrum of small animal veterinary services. We offer advanced veterinary medicine, complete wellness and prevention programs, sophisticated testing and diagnostics, and complex surgical procedures. Our ability to provide urgent care services means you will handle diverse and stimulating caseloads daily. We also support innovative workflow solutions like drop-off services, allowing you to maximize efficiency while ensuring every patient receives the attention and quality medical treatment they deserve. Gainesville, Florida, offers a welcoming community known for its Southern charm and intellectual vibrancy. As a city rich in history, you will be joining a practice that has been a cornerstone of local pet health since 1974. Gainesville provides excellent quality of life with access to beautiful natural springs and parks, offering a perfect balance between professional dedication and outdoor enjoyment. Come build your life and career in a community that genuinely respects and values its dedicated veterinary professionals.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.