Automotive Service Manager

Edwards Auto Group

Council Bluffs, IA

Job Description
Job Description
Description:
Edwards Auto Group (Chevrolet Cadillac Buick GMC) in Council Bluffs, IA is looking for an Automotive Service Manager to join the team! The Automotive Service Manager will be responsible for running an efficient and profitable service department through staffing, customer retention, cost controls, and maintenance of all service records. This individual will assist in hiring and training of new employees. Improving efficiency with both customers and their staff is a must.
Responsibilities
Ensure high quality service and repairs are provided to customers
Assists with Hiring, training, and regulating the shops efficiencies
Control expenses and monitor the operations of the department
Manage schedules and guide employees
Handle escalated customer complaints
Conduct meetings with departments staff to review activities and/or concerns
Implement marketing strategies to improve sales
Work directly with customers to discuss the mechanical details of their vehicle
Requirements:
Previous dealership experience is required.
Previous Automotive Service experience is required.
Excellent communication skills
Must be organized and detailed
Time efficiency is a must
Reliable work history

Apply

Vacancy posted 11 days ago

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