RENTAL COORDINATOR

Rental CoordinatorJoin a company that's built to elevate you. At Carter Machinery, we don't just offer jobs - we offer long-term careers defined by purpose, innovation, and impact. We've built an award-winning workplace where high achievers thrive, careers grow, and your work truly matters. Our legacy is strong, our vision is bold, and our future is built on investing in the growth and well-being of our people. Whether you're turning a wrench, managing operations, or supporting customers, you play a vital role in powering industries that move the world forward.The Rental Coordinator is responsible for coordinating and processing rental agreements for customer rentals of Caterpillar and allied equipment and performing general administrative tasks in support of the Rental team. This role is critical to the day-to-day execution of the rental business in order to reach acceptable sales and profit levels.Requirements for the Rental Coordinator position include:Self-starter able to work in a fast-paced environment with limited supervisionExceptional customer satisfaction skills and the ability to build solid relationships, requiredMust have excellent written, verbal and telephone communication skillsTechnical aptitude is a mustMust be able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedures manualsUnderstand and practice effective sales techniquesMust possess ability to calculate figures and amounts such as discounts and interestComputer skills are required, including Microsoft products and other applications as needed; able to learn Caterpillar's "Dealer Business System" (DBS) and related rental software programsMust be able to work additional hours to meet customer and business demandsMust be able to multitask, have good organizational skills and ability to prioritize tasks with competing demandsMust be able to work in a high volume, fast-paced environmentPromote a positive customer experienceUphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter WaySeeking candidates with:High school diploma or equivalent, requiredExperience in the equipment rental industry and knowledge of equipment applications, preferredDemonstrated results in a customer service rolePhysical requirements:Required to sit and talk or hearFrequently required to stand; walk; use hands to finger, handle, or feel and reach with hands and armsOccasionally lift and/or move up to 10 poundsSpecific vision abilities required by this job include close vision, distance vision and ability to adjust focusCompetitive compensation and benefits:Health, dental and vision insurancePaid time off401(k), $0.75 to $1.25 match up to 6%Life and disability insuranceIn-house training instructors/programsTuition reimbursementEmployee referral bonus programTool allowances and tool loansDiscounts on cellular phone service, computers, and vehiclesOpportunities for overtimeShift differential (if applicable)You'll gain access to real learning, real advancement, and a real future in a company that's reshaping what it means to lead in our industry. If you're looking for purpose, possibilities, and a team that wins together - you belong at Carter Machinery. Come build what matters and build your future with us. Actual base pay may vary based on experience, skills, qualifications, education, geographic location, and other relevant business considerations. In addition to base pay, the compensation package may include participation in performance-based incentive programs (e.g., discretionary or non-discretionary plans), as well as overtime eligibility depending on the role.Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply. Carter Machinery is a drug-free workplace. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.