211 CD Care Coordinator

211 Child Development Care Coordinator
Learning that a child may have a developmental or behavioral issue can be worrying, and many parents may not know how to navigate the complicated landscape of various child development services available in the State of CT. 211 Child Development Care Coordinator is here to help. Care coordinators work as part of the specialized 211 Child Development (211CD) team, helping Connecticut parents and providers seeking to help their clients understand the services available through the Birth to Three Early Intervention System, Early Childhood Special Education, Help Me Grow and Children and Youth with Special Health Care Needs programs.
What you will do

• You will help parents use and understand validated tools to screen for developmental issues.
• You will provide important assistance and support to help parents and their children in need of specialized developmental/behavioral supports.
• You will serve as a trusted source of support and information, and through direct referrals, you will help connect families to programs that can address their children's needs.
• You will assist parents over the phone with a range of questions they may have related to the health, development, behavior, and learning of children and support families.
• You will follow up with parents to make sure that they have a full understanding of the services available.
• You will provide care coordination to families living within the North Hartford Promise Zone as part of the Ascend project.

When and where you will work

This is a full-time position, Monday through Friday, 9:30am to 6:00pm. Once training is complete and you're comfortable in the role, you can begin the hybrid schedule of teleworking and 1 day per week in the office.


Hourly Rate : $22.61 - $23.95


The Benefits:

• Spanish- or Portuguese-speaking applicants who are hired and pass certification will get an additional $.75 per hour (an additional $1.50 per hour for both languages).
• An outright 5% 401(k) contribution.
• 20 days of Paid Time Off in a calendar year - you begin accruing immediately!
• 13 paid holidays per year or special pay for worked holidays
• Generous health benefits including 80% coverage of your medical plan premium and deductible.
• Tuition reimbursement after 1 year
• Employment at UWC counts toward Public Service Student Loan Forgiveness.
• Supportive, culturally diverse, and inclusive company culture.
• Comprehensive training.

Requirements

Who you are

• You have a Bachelor's degree in special education, early child development or related health and human services field, plus a minimum of one year's experience working with children and their families (preferred), or Associate's degree in early child development or related health and human services field and three years' experience working with children and families, or high school diploma and five years' experience working with children and families (required).
• You have experience with and demonstrated knowledge of Birth to Three and/or special education systems.
• You have knowledge of typical and atypical child development and special needs conditions and understanding of Connecticut's service delivery systems for children and their families.
• You have knowledge of other children's services, such as parent education programs, family support programs and/or the child welfare system.
• You have a solid written and verbal communication, listening, organization and priority setting skills.
• You have proficiency with telephone and data systems including MS Office applications.
• You have ability to maintain a high level of confidentiality in day-to-day duties.
• You are bilingual in English and Spanish (Preferred)

APPLICATION DEADLINE IS June 21, 2026
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