Director of Field Services

Director of Field Services

The Field Services Director provides strategic leadership and operational oversight for the 12 Probation and Parole Field Services Offices statewide. This executive-level position is responsible for planning, policy development, program implementation, operational management, and performance evaluation to ensure the effective delivery of community supervision services throughout the state. Reporting to the Chief of Operations, the Director leads a diverse team of field service managers and professionals, oversees statewide field operations, and collaborates with legislative, governmental, community, and stakeholder partners to advance the Department's mission and strategic priorities.

Key Responsibilities:

• Leadership and Operations
• Direct and oversee statewide Probation and Parole field office operations.
• Provide direct supervision to the Deputy Director of Field Services and Field Services Operations Managers.
• Oversee the supervision and support of District Managers and the Victim Services Unit.
• Ensure consistent implementation of policies, procedures, and best practices across all field offices.
• Manage and coordinate operational practices and service delivery within the division.
• Strategic Planning and Program Management
• Lead the development and implementation of departmental and legislative initiatives related to Field Services.
• Oversee the statewide case staffing system and related operational processes.
• Identify opportunities for program enhancement, innovation, and continuous improvement.
• Develop and implement policies and procedures that support organizational goals and public safety outcomes.
• Fiscal and Resource Management
• Manage division budgets and resource allocation.
• Oversee local contracts, vendor relationships, and procurement activities, including equipment purchases.
• Provide program oversight to ensure efficient and effective use of resources.
• Electronic Monitoring Program Oversight
• Coordinate, monitor, and evaluate the statewide Electronic Monitoring Program.
• Ensure alignment between legislative intent, departmental policies, and operational practices.
• Manage vendor contracts and performance expectations.
• Prepare and present legislative reports and program updates.
• Stakeholder Relations and Representation
• Represent the Department in interactions with legislators, media representatives, governmental agencies, and public and private organizations.
• Deliver presentations and communicate departmental priorities, initiatives, and positions to diverse audiences.
• Foster collaborative relationships with community partners and stakeholders.
• Personnel Management
• Provide oversight of all Field Services personnel and human resource matters.
• Support leadership development, succession planning, and workforce engagement initiatives.
• Promote accountability, professional development, and high-performance standards throughout the division.

Working Environment

This position operates under the general direction of the Chief of Operations and requires a high degree of independent judgment, discretion, and decision-making authority in both routine and emergency situations. The Director serves as a key member of the Department's leadership team and plays a critical role in advancing public safety and community supervision objectives.

As of July 12, 2026, the step 1 rate for pay grade 32 will be $50.51 per hour and the step 15 rate will be $78.09 per hour.

This position, Director of Field Services (Job Requisition #55180), is open to all State employees and external applicants. If you would like more information about this position, please contact View email address on click.appcast.io. Resumes will not be accepted via e-mail. You must apply online to be considered. Please note that multiple positions in the same work location may be filled from this job posting.

Minimum Qualifications:

• High School diploma AND six (6) years or more experience in human services or criminal justice, INCLUDING two (2) years or more of experience working with corrections administration and/or corrections clients AND two (2) years or more of supervisory or management duties.

Preferred Qualifications:

• Bachelors degree or higher, preferable in criminal justice or a human services related field.

Special Requirements:

• Optional to include, if applicable. An example would be specialized training/certifications that would be required to fulfill job duties.

Candidates must pass any level of background investigation applicable to the position. AHS Policy 4.02, Hiring Standards, pursuant to 20 V.S.A. 2056c or other applicable statutory authority, requires criminal record checks for all AHS positions, including motor vehicle driving record checks and national record checks where appropriate.

DOC PREA (Prison Rape Elimination Act) Requirements:

In accordance with federal regulation, any person applying for employment in the Department of Corrections must provide relevant information. Previous institutional employers will be contacted and required to provide information regarding substantiated incidences of sexual abuse or resignation during a pending investigation of an allegation of sexual abuse. By submitting this online job application, you certify all information furnished is true and complete. The information you provide in accordance with this regulation may be used, and previous employers may be contacted for the purpose of investigating and verifying your work history.

Conviction History Requirements:

Candidates who have any felony conviction record or who, within the past five (5) years, have been placed under supervision or sanctioned for a misdemeanor conviction must receive a waiver from the Commissioner of Corrections in order to be considered for employment.

Total Compensation:

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium
• Dental Plan at no cost for employees and their families
• Flexible Spending healthcare and childcare reimbursement accounts
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Work/Life balance: 11 paid holidays each year and a generous leave plan; many jobs also allow for a flexible schedule
• Low cost group life insurance
• Tuition Reimbursement
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

Equal Opportunity Employer:

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.