ServiceNow Software Engineer III

ServiceNow Software Engineer III

Primary Location : Cincinnati, OH

V-Soft Consulting is currently hiring for a ServiceNow Software Engineer III for our premier client in Cincinnati, OH.

Knowledge and Skills:

ITSM Solution Development & Configuration

• Configure and enhance ITSM modules including:
• Incident, Problem, Change Management
• Request Management & Service Catalog

Knowledge Management

Incident Support & Troubleshooting (L3)

• Act as escalation point for complex ITSM-related issues
• Diagnosing application, workflow, and integration issues
• Perform root cause analysis and implement long-term fixes
• Monitor and manage ITSM incident queues

Integration Support

• Develop and support integrations between ServiceNow and external systems using:
• REST APIs
• SOAP services

IntegrationHub / Spokes

• Troubleshoot failures in inbound/outbound integrations affecting ITSM processes
• User Experience & Process Optimization

WHAT YOU'LL DO:

Job Responsibilities:

• ServiceNow Software Engineer III to join our ITSM-focused squad, responsible for designing, enhancing, and supporting ServiceNow IT Service Management solutions. This role emphasizes ITSM process implementation, workflow automation, and integration support, rather than core platform engineering or CMDB/Asset management.

Interested?


Qualified candidates should send their resumes to View email address on click.appcast.io


V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.


As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.


V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


For more information or to view all our open jobs, please visit or call View phone number on click.appcast.io.



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