General Manager

The location of this position is to be determined.

Lunds & Byerlys is currently hiring for a vibrant and outgoing Full-Time General Manager to create a sensational shopping experience for our customers! This position works a full-time schedule and earns a competitive salary of $96,000-$140,000/year. In addition to base salary this role is eligible for participation in a performance based bonus plan for up to 15% of base salary.

We operate 7 days/week and are open from 6:00am-10:00pm . For this position the employee would be scheduled a range of shifts between 6:00am-10:00pm.

JOB SUMMARY

Manage and direct all aspects of a high service, high touch retail environment in an efficient and disciplined manner that results in exceptional customer service, product excellence, employee engagement and achievement of operational performance targets.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Coach, mentor, and lead direct reports to accomplish goals of the location financial plan and career development goals for each team member
• Hire, train, and develop direct reports, utilizing succession planning and meetings, performance management, and general supervision of team
• Cultivate a highly informed and engaged team that reliably delivers the service and hospitality experience that is at the core of the company’s brand identity
• Ensure effective staffing levels by supporting Store Manager with executing Workforce Management
• Accountable for translating company strategies, objectives and initiatives into actionable items and successfully deploying those throughout their assigned location
• Monitor departments to ensure food safety requirements are adhered to including hand washing, product and case temping, food storage and employee health and take action as needed to correct unsafe situations. Maintain a safe and secure environment, adhering to all safety, food safety, and security programs, guidelines and regulations
• Ensure product quality standards, product selection and product merchandising objectives are successfully achieved
• Review financial performance reports and analyze and interpret data to identify opportunities to obtain cost savings objectives through efficient planning of resources such that operating financial performance targets are achieved
• Maintain the physical facility utilizing internal and external resources to address and maintain building, grounds and equipment maintenance, security and safety
• Establish, ensure, and maintain store specific operational standards and ensure compliance with company operational standards
• Ensure that effective communication, informal and formal, occurs at all levels
• Participate in the development of annual operational budgets for assigned location including sales, labor, profit and expense objectives
• Act as an ambassador of the company in the community and at corporate events
• Monitor local competitive activity and local marketing opportunities and communicate back to Director of Retail Operations and location leadership team
• Handle work related and customer injuries appropriately to ensure effective resolution and compliance with all reporting requirements

MINIMUM QUALIFICATIONS

1. Education
   1. Bachelor’s degree in management, general business, retail or equivalent experience
2. Licensing Required
   1. Food safety certification or ability to obtain and maintain
3. Experience
   1. Seven years of experience in the retail industry incorporating a variety of management experiences
4. Other required Knowledge, Skills, and Abilities:
   1. A hospitable, service-oriented individual with a high energy, positive and friendly demeanor
   2. Ability to respond to continually changing priorities and coordinate multiple projects
   3. Excellent customer service, interpersonal, communication and problem-solving skills
   4. Sound judgment and decision-making abilities
   5. Sound understanding of retail operations
   6. Knowledge and aptitude of financial reporting systems and concepts
   7. Strong computer skills (Outlook, Excel, Word)
   8. Excellent organizational, time management and project management skills
   9. Strong delegation skills
   10. Ability to delegate and follow through
   11. Ability to hold team accountable to standard expectations
   12. Proven ability to lead and manage a diverse facility
   13. Comply with USDA, FDA, OSHA and all other regulatory agencies

OTHER REQUIREMENTS/EQUIPMENT USED, IF APPLICABLE

Equipment Used

Office Equipment (this may include computer, phone, scanner, and copier)

BENEFITS & PERKS

In addition to competitive pay and our exceptional culture , we offer this customer service position the following benefits and perks :

• Flexible scheduling
• PTO (paid time off)
• Pay on demand
• Health, Dental, and Vision Insurance
• Tuition reimbursement and scholarships
• 10% employee and family discount
• Profit sharing and a 401(k) option
• Ongoing trainings and leadership development opportunities
• Community and volunteer programs
• Employee referral bonus
• Product samplings
• Chance to be nominated as a brand champion!

Compensation Disclaimer

The actual rate of pay offered within the range may depend on several factors such as skills, knowledge, expertise, and experience. Our organization also values internal equity when making job offers. Hiring at the maximum of the range is not typical.

ABOUT LUNDS & BYERLYS

Family-owned for over 80 years, Lunds & Byerlys is a grocery retailer rooted in the family tradition of quality, value, and service . Not only do we offer convenient, healthy, and contemporary delectables, we believe in giving our grocery customers the same personal attention and exceptional value we would expect for our own family. Our employees are chosen for their expertise and dedication in giving our grocery customers the best shopping experience possible. Which is why we offer competitive wages, great benefits and perks, and an amazing company culture.

If you have a passion for hospitality and creating meaningful, memorable moments for our customers, we would love the opportunity to learn more about you!

ARE YOU READY TO JOIN OUR TEAM?

If you are excited about this customer service opportunity, don't delay. Apply today using our mobile friendly online application !