Expert, SMB Sales Development - Maitland, FL

Job Title

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Job Overview

This role is critical for driving growth by identifying and creating new business opportunities within the small and medium business segment. It involves conducting outbound prospecting and engaging with prospects to build a robust sales pipeline. The role is distinguished by its focus on cold outreach and lead qualification to support sales efforts. Success is measured by the ability to generate qualified leads and set appointments for the sales team. The work directly impacts the expansion of the customer base and overall organizational success.

Job Responsibilities

• Conduct outbound prospecting via phone, email, and social media to generate new business leads within the small and medium business segment
• Manage and cleanse data in the customer relationship management system to maintain accurate records of prospecting activities
• Communicate with prospects to understand their needs and build interest in business solutions
• Follow established lead management and qualification processes to ensure consistent lead handling
• Provide feedback to marketing on lead quality, processes, and performance to improve outreach effectiveness
• Qualify leads and schedule appointments to support the sales team's closing efforts
• Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience

• High School Diploma/GED (Required)
• Less than 2 years Call center/sales experience (Preferred)

Knowledge, Skills and Abilities

• Business Acumen (Required)
• Cold Calling (Required)
• Communication (Required)
• Customer Communications (Required)
• Customer Engagement (Required)
• Customer Needs Identification (Required)
• Customer Relationship Management (CRM) Software (Required)
• Lead Generation (Required)
• Lead Management (Required)
• Leadership (Required)
• Market Opportunity Analysis (Required)
• Marketing Support (Required)
• Opportunity Management (Required)
• Outbound Sales (Required)
• Qualifying Leads (Required)
• Receptive to Feedback (Required)
• Sales (Required)
• Sales Campaigns (Required)
• Sales Data Management (Required)
• Sales Enablement (Required)
• Sales Management (Required)
• Sales Meetings (Required)
• Sales Process Development (Required)
• Self Motivation (Required)
• At least 18 years of age
• Legally authorized to work in the United States

Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No

Total Target Cash Pay Range: $52,200 - $94,300, inclusive of target incentives Base Pay Range: $36,540 - $66,010 The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out

Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladderit's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growthand we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing View email address on click.appcast.io or calling View phone number on click.appcast.io. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.