Hotel Front Desk Agent / Receptionist

Job Description

Job Description

Join the Edson Hill Team!

Front Desk Agent

Are you passionate about creating unforgettable guest experiences? Do you thrive in a warm, welcoming environment ? Edson Hill, a stunning 22-room boutique hotel nestled in the beauty of Stowe, is looking for a dynamic, attentive and resourceful Front Desk Agent to join our incredible hospitality team.

This is more than just a front desk job — it’s an opportunity to be part of a team that takes genuine pride in delivering personalized, genuine hospitality in one of Vermont’s most beautiful settings.

What You’ll Do

As the first and last point of contact for our guests, you’ll play a key role in crafting memorable experiences from start to finish.

Your day-to-day will include:

• Offering a warm and genuine welcome to every guest, recognizing and greeting returning visitors by name.
• Managing reservations, check-ins, and check-outs with care and attention to detail.
• Handling guest inquiries and requests, from dinner reservations to local adventure recommendations, with creativity and professionalism.
• Collaborating with other departments to ensure every guest’s stay is seamless.
• Assisting in dining reservations and occasionally helping seat dinner guests.
• Keeping a finger on the pulse of everything happening at Edson Hill and around Stowe to provide insider tips and tailored experiences.

This role offers a mix of morning and evening shifts and requires availability on weekends and holidays.

We’d love to meet you if you:

• Have a true passion for hospitality and creating meaningful guest connections.
• Bring customer service or hotel experience (bonus points if you know property management software).
• Communicate clearly and confidently, even in challenging situations.
• Are a natural problem solver who thinks ahead and stays calm under pressure.
• Enjoy working both independently and as part of a close-knit team.
• Have reliable transportation and a flexible schedule.

What We Offer

• Competitive pay based on experience
• Growth potential as Edson Hill continues to evolve and expand
• Paid sick time
• Staff meals during shifts
• Food & lodging discounts
• Free access to Nordic/snowshoe equipment rentals and trail passes

Why You’ll Love It Here

At Edson Hill, every team member is part of something special. You’ll work in a place where beautiful surroundings, genuine hospitality, and a spirit of camaraderie come together every day. We believe in going above and beyond; not only for our guests, but for each other.

Apply today and help us create moments that guests remember long after their stay.

Pay: From $20.00 per hour

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Food provided
• Vision insurance

Work Location: In person

Great hospitality starts with great people. At Edson Hill, we’re always looking for talented, passionate individuals who take pride in their work and strive to create exceptional experiences for our guests.

Located on 38 picturesque acres in Stowe, Vermont, Edson Hill is home to a luxury boutique inn, acclaimed restaurant, and premier wedding and event venue. Every day, our team works together to deliver genuine hospitality, personalized service, and memorable stays for guests from around the world.

Whether you’re beginning your career in hospitality or bringing years of experience, you’ll find opportunities to learn, grow, and make an impact in a collaborative and supportive environment. We value professionalism, teamwork, kindness, attention to detail, a positive attitude, and we’re committed to helping our employees succeed. Every member of our team plays a pivotal role in shaping the Edson Hill experience.

If you’re passionate about hospitality and want to be part of a team that values excellence, integrity, authentic guest service and who can laugh together when things go sideways sometimes, we’d love to hear from you.

Explore our current opportunities and discover where a career at Edson Hill can take you.

Company Description

Great hospitality starts with great people. At Edson Hill, we’re always looking for talented, passionate individuals who take pride in their work and strive to create exceptional experiences for our guests.\r\n\r\nLocated on 38 picturesque acres in Stowe, Vermont, Edson Hill is home to a luxury boutique inn, acclaimed restaurant, and premier wedding and event venue. Every day, our team works together to deliver genuine hospitality, personalized service, and memorable stays for guests from around the world.\r\n\r\nWhether you’re beginning your career in hospitality or bringing years of experience, you’ll find opportunities to learn, grow, and make an impact in a collaborative and supportive environment. We value professionalism, teamwork, kindness, attention to detail, a positive attitude, and we’re committed to helping our employees succeed. Every member of our team plays a pivotal role in shaping the Edson Hill experience. \r\n\r\nIf you’re passionate about hospitality and want to be part of a team that values excellence, integrity, authentic guest service and who can laugh together when things go sideways sometimes, we’d love to hear from you.\r\n\r\nExplore our current opportunities and discover where a career at Edson Hill can take you.