Bilingual Medical Assistant III - West End Health Center - 10928

Job Description

Job Description

This position will be posted for a minimum of 5 days

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.

Our Philosophy of Service: We believe all people have the right to adequate housing and health care. We work to remove the barriers that restrict access to these rights. Society benefits when adequate housing and health care are available to everyone. We create lasting solutions to homelessness by:

· Honoring the inherent dignity of those we serve, affirming their capabilities and fostering their hope that a better life is possible.

· Building strong, caring and trauma-informed communities through the integration of housing, health care and supportive services.

· Advocating for social and racial equity, inclusion and diversity, and challenging the status quo in partnership with our workforce members and those we serve.

· Achieving excellence through continuous quality assurance, innovation and professional development.

· Using resources judiciously and effectively.

The Medical Assistant III serves as a senior-level medical assistant, providing advanced clinical and administrative support in a high-volume clinical setting. The MA III functions as a leader within the medical assistant team, offering mentorship, advanced clinical skills, and coordination of patient care. This role ensures efficient clinic operations while maintaining a trauma-informed, patient-centered approach.

REQUIRED - Valid CO Driver's License 

REQUIRED - Bilingual (English/Spanish)

SCHEDULE - TUESDAY THRU FRIDAY; 7:00 AM - 5:00 PM

NOTE: In order to ensure that our consumers receive the best possible care the candidate chosen to fill this position will be required to complete our internal credentialing and privileging process prior to a start date. The credentialing and privileging timeline is dependent on the selected candidate's submission of documents necessary for clearance. Please note that a start date will be scheduled once credentialing and privileging is complete.

Additional Requirement

• Valid driver’s license required. This requirement may be waived, if necessary, based on overall candidate experience and current needs of the business and/or role.

Coalition Benefits

• Choice of HMO or PPO health insurance coverage options: full-time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same-and opposite-sex domestic partner coverage. 
• Choice of dental insurance or discount plan. 
• Vision insurance.
• Flexible spending accounts for health care / dependent care / parking expenses. 
• Free basic life and AD&D insurance coverage. 
• Employee Assistance Program , a problem-solving resource available to you and your household members. 
• Dollar-for-dollar retirement plan matching contributions up to 5% of earnings with 3-year vesting. 
• Extensive paid time-off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first year. 

The effective date for your benefits will be the first of the month following your date of hire.

Essential Job Functions

• Provide advanced clinical support to medical and behavioral health providers, including complex procedures such as venipuncture, wound care, EKGs, spirometry, and diabetic foot checks.
• Administer medications and injections (IM, SC) in accordance with clinic protocols.
• Mentor and serve as a preceptor for newly hired and junior medical assistants, assisting in training and competency assessments.
• Coordinate patient care activities including follow-ups, appointment scheduling, lab processing, and care transitions.
• Facilitate team huddles and contribute to interdisciplinary meetings to enhance collaboration.
• Support providers by assisting with medical scribing and accurate documentation in the electronic health record (EHR).
• Maintain compliance with infection control procedures, HIPAA, OSHA, and other regulatory standards.
• Collaborate with external partners to coordinate referrals, hospital follow-ups, and continuity of care.
• Assist with maintaining clinic supplies and workflow efficiency, including support for street outreach and respite care services when applicable.
• Participate in quality improvement initiatives and professional development activities.
• Perform other job duties as assigned.

Qualifications Summary

• Minimum of three (3) years of experience as a Medical Assistant, preferably in a high-volume clinic or community health setting

• Prior experience in ambulatory, public, community, mental health, emergency, or critical care preferred.

• Experience with respite care or street outreach is preferred.
• Bilingual (Spanish/English) is REQUIRED
• Expertise in advanced clinical procedures and medical assistant best practices.
• Strong leadership and mentorship skills with the ability to train and support junior staff.
• Proficiency in electronic health record systems for documentation, scheduling, and task management.
• Excellent organizational and multitasking abilities in a fast-paced environment.
• Exceptional communication and interpersonal skills with a trauma-informed, patient-centered approach.

Education

• High school diploma or equivalent required.
• Successful completion of a Medical Assistant program or equivalent training (EMT or CNA).
• Basic Life Support (BLS) certification required.
• Valid CO Driver's License is REQUIRED

WHERE A CANDIDATE IS PLACED IN THE COMPENSATION RANGE DEPENDS ON TOTAL RELEVANT YEARS OF EXPERIENCE

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We offer a full suite of benefits for our eligible employees and their dependents. We’re proud to offer same-and opposite-sex domestic partner coverage.

• Health Insurance - HMO or PPO 
• Dental plans, vision insurance, flexible spending accounts, supplemental life insurance
• Company paid basic life and AD&D insurance coverage, Employee Assistance Program, 403(b) retirement savings matching,
• Extensive paid time-off, including holidays, sick leave, and vacation

The effective date for your benefits will be the first of the month following your date of hire.

The Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.