Night Auditor

About Holiday Inn Express – Portland, OROur hotel offers modern accommodations, complimentary hot breakfast, a fitness center, and convenient access to outdoor recreation, and the Columbia River. As part of the IHG Hotels & Resorts family, we are dedicated to delivering exceptional guest experiences while maintaining the highest standards of service and hospitality. Position: Night AuditorAre you friendly, detail-oriented, and able to work in a fast-paced environment? The Night Auditor plays a key role in ensuring smooth overnight operations, attending to guest needs—including registration, checkout, and cashiering—and ensuring daily financial reports are accurate and complete. Benefits * $17 - $18/hour * Travel Discounts (IHG Brand Family) * Sick Pay * Medical/Vision/Dental Insurance for Full-Time Employees (after 90 days) Responsibilities * Review all guaranteed arrivals and verify that all credit cards are valid by running numbers not already in-house * Check in and check out guests efficiently and courteously * Explain and provide any promotional items to each guest checking in * Respond promptly to guest inquiries or complaints and offer alternate solutions when appropriate * Complete nightly audit procedures to balance daily revenue and reconcile accounts * Cover other hotel areas as needed, including breakfast setup, lobby upkeep, or guest assistance * Document guest accidents or incidents using the appropriate report forms * Record maintenance issues and safety concerns in the maintenance log * Maintain a clean, organized, and professional front desk area * Take the initiative to greet guests in a friendly and welcoming manner * Ensure compliance with all IHG brand and company policies * Perform other duties as assigned Qualifications * High School Diploma/GED required * Previous hospitality or customer service experience preferred * Strong attention to detail and organization skills * Experience handling cash, credit card procedures, and basic math concepts * Proficient in multitasking and problem-solving * Ability to work independently with minimal supervision * Availability to work overnight shifts, weekends, and holidays *We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression