Technical Business Analyst - Chicago, IL

Technical Business Analyst

Location: Chicago, IL (Hybrid Schedule- 3/2) Duration: 6 Months

We are seeking a highly skilled Technical Business Analyst to join our team. As a Technical Business Analyst, you will act as a liaison between our technical teams and business stakeholders. Your primary responsibility will be to bridge the gap between business needs and technical requirements, ensuring the successful implementation of technology-driven solutions.

Responsibilities:

• Collaborate with business stakeholders to understand and document their processes and requirements.
• Conduct thorough analysis of requirements to identify technical solutions, deliverables, and project scope.
• Work closely with technical teams to ensure understanding of business requirements, translating them into system specifications and technical designs.
• Develop detailed functional and non-functional specifications, including user stories, use cases, process diagrams, and data flow diagrams.
• Perform gap analysis to assess the differences between the current and desired systems and processes, identifying areas for improvement.
• Facilitate requirements workshops and meetings, guiding discussions, resolving conflicts, and driving consensus among stakeholders.
• Collaborate with developers and testers to ensure accurate and timely delivery of software solutions, while ensuring alignment with business requirements.
• Create and maintain comprehensive project documentation, including project plans, status reports, and issue logs.
• Conduct user acceptance testing (UAT), ensuring solutions meet business expectations and requirements.
• Constantly broaden knowledge of CICA's portfolio of applications across portfolios.

Requirements:

• Bachelor's degree in Computer Science, Information Systems, or a relevant field.
• Proven experience as a Technical Business Analyst or in a similar role.
• Good understanding of front-end portals/UI versus back end systems such as Policy Admin/Claims systems, etc. and intermediate interfaces/APIs.
• Good understanding of SharePoint and how to create trackers, create and administer sites to support the business and IT teams.
• Ability to decipher Azure, DFaS, PaaS, database architecture, micro-services/API design, etc. and be able to communicate that in a manner that non-IT folks can understand.
• Strong analytical and problem-solving skills, with the ability to understand complex business processes and translate them into technical requirements.
• Proficient in creating technical documentation using industry-standard tools and methodologies such as JIRA.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with technical and non-technical stakeholders.
• Experience in software development methodologies, such as Agile or Waterfall.
• Knowledge of data modeling, database management, and SQL queries.
• Ability to prioritize and manage multiple tasks in a fast-paced, dynamic environment.
• Strong attention to detail and commitment to delivering high-quality work.
• Proven ability to work independently and as part of a team, displaying a high level of initiative and self-motivation.