Retail Lead Associate (Coca-Cola Store, Disney Springs)

Job Description Summary: Position Overview Retail Sales Leads serve as Brand Ambassadors for The Coca-Cola Company by providing impeccable guest service, salesmanship and leadership to other Retail employees and guests. Under the direction and oversight of management, Retail Sales Leads may oversee basic operational functions, including handling customer concerns, verify registers/safe, monitor breaks and lunches, process returns/refunds, on-board / mentor new associates. The Retail Sales Lead Ambassador will refer all duties which require managerial experience and/or approval to the management team (e.g. disciplinary action). Function Related Activities/Key Responsibilities Mentor/On-board new Retail Sales Associates. Consistently meet performance sales goals Drive brand awareness and lasting customer relationships.by converting Guests through interacting with the product, promoting store campaigns and contests Act as a Brand Ambassador consistently modeling and upholding The Coca-Cola Company Core Values. Handle POS transactions accurately and efficiently. Lead and guide and motivate sales floor team by suggesting different approaches to engage with the guest and be used and following up to ensure timely and quality execution against expectations. Assist Store Leadership with operational procedures: conducting inventory, cycle counts, ordering, opening and closing registers, counting safe, guest recovery, preparing bank deposits, cleaning, retrieving/sending emails, accepting/receiving shipments, product returns, paid ins/outs, cash refunds and voids, key item walks. Act a liaison between store associates and store leadership to create a fun and collaborative work environment. Maintain an awareness of loss prevention by supporting a culture of honesty and connecting the links between creating The Experience, store associate engagement and shrink. Maintain visual standards and follow the plan-o-grams set by the planners and merchandise manager. Education Requirements: High School graduate or equivalent strongly preferred Related Work Experience: 2 years as a retail lead strongly preferred; prior management experience a plus; Experience in specialty retail strongly preferred; Experience with retail POS system a plus; Fluency in a second language a plus; Proficient in Microsoft Office suite; Experience mentoring and or training others. Functional Skills: Dependable with open availability and flexible to work nights, weekends and holidays. Strong desire and ability to serve customers and solve problems. Ability to lead, motivate and promote a team environment. Excellent interpersonal, written and verbal communication skills. Detail oriented with the ability to manage multiple tasks simultaneously. Must be polished, polite and professional. Ability to build and maintain good rapport with internal and external customers and handle situations with confidence, tact and resourcefulness. Flexible, adaptable with the ability to work under pressure to meet deadlines in a fast paced environment. Constant walking and standing; frequent bending, stooping and reaching. Ability to consistently lift 10-35 lbs.; occasionally lift up to 55 lbs. with the ability to push or pull more than 55 lbs. The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States. Pay Range: United States of America: 38,032 USD - 43,465 USD. Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered. Location: Location(s): United States of America. City/Cities: Lake Buena Vista. Travel Required: 00% - 25%. Relocation Provided: No. Job Posting End Date: August 24, 2026 Our Purpose and Growth Culture: We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws. The Coca-Cola Company is a global community of passionate employees who are refreshing the world and making a difference every day. Innovation has been at the heart of our story since 1886. It goes beyond new flavors and brands. Learn more about our system and how we’re making an impact. As a global organization, we seek opportunities to embrace and champion progress. Our careers span across functions and are globally connected to give you an unmatched career experience. We’re glad you’ve chosen to explore your next career opportunity with The Coca-Cola Company. Learn more about our hiring process and pick up tips on how to showcase your experience and skills so you can stand out and thrive. The Coca-Cola global business system is composed of The Coca-Cola Company (TCCC), its subsidiaries and 225 bottling partners around the world. Search jobs throughout our system. #J-18808-Ljbffr Coca-Cola HBC