Team Lead

8+ years’ experience project management experience within an application support environment * Track record for managing large scale technology programs using Agile and Hybrid methodology * Experience with Jira, Confluence, MS Project, and/or similar project management tools * In depth technical understanding of software components such as Microservices, API, Rest/SOAP, On Prem/Cloud, etc. * Ability to define project scope, objectives, deliverables, and create detailed project plans, including timelines, budgets, and resource allocation. Practical problem solving and strategic thinking skills * Demonstrated leadership, interpersonal skills and relationship building skills Service-oriented attitude and ability to work in a fast-paced environment * Experience working or leading requirement gathering efforts for multiple large development projects at one-time * Excellent verbal and written communication skills to articulate project goals, progress, challenges, and outcomes clearly and concisely to diverse audiences. * Capacity to influence decision-making and negotiate solutions that balance stakeholder needs with project objectives. * Ability to use AI for day-to-day program management work. * PMP, CSM, ACP certifications are a plusFraud Delivery Lead to provide end-to-end technology oversight and delivery for Citi's Fraud projects and initiatives. * Collaborating with internal teams, service providers, and vendors including planning, execution, and successful delivery for Fraud Book Of work * Identify, assess, track, and mitigate issues and risks at multiple levels by establishing success metrics * Guide stakeholders and engineering teams in making informed trade-off decisions, considering business objectives, technical platform strategy, customer experience, and maintainability. * Partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.Job SummaryJob number: P-100572Profession: OtherExperience: 5-7Years