Program Manager, Design & Research Operations

**Job Description** We're looking for a Program Manager, Design & Research Operations to help our Experience Design organization work effectively at scale. You'll manage a small Design & Research Operations team and lead a defined set of strategic programs across Design, Research, and Product. Research Operations experience is especially important. Experience spanning both Research Operations and Design Operations is highly valued. You'll partner with Design and Research leaders to identify operational needs, improve ways of working, and deliver programs that support the broader organization. As our organization becomes increasingly AI-enabled, you'll help teams adopt practical tools and workflows that reduce friction, improve access to insights, and support better collaboration. What we're looking for + 8-10 years of management experience, including managing, coaching, and developing a team. + 5+ years of focused Research Operations experience; experience across both Research Operations and Design Operations is especially valuable. + Strong program management and operations experience in a product, design, research, or technology organization. + An MBA or equivalent experience. + Experience identifying high-impact opportunities and taking programs from definition through execution. + A strong understanding of Design and Research workflows, tools, and operational needs. + Experience building processes and programs that work across a large or complex organization. + The ability to communicate clearly with project teams and senior leaders, including presenting progress, risks, results, and recommendations. + Experience improving collaboration, documentation, and knowledge sharing across functions. + Expertise in AI-enabled ways of working and sound judgment about where new tools can improve team effectiveness. + The ability to move between organizational strategy, team leadership, and hands-on problem solving. We're especially interested in candidates who can help Design and Research teams adapt thoughtfully as their tools and practices evolve. **Responsibilities** What you'll do + Manage, coach, and develop a small Design & Research Operations team, setting clear priorities and helping team members grow their program leadership skills. + Drive a defined set of priority Design & Research Operations programs, partnering with leadership to set priorities, plan the work, and deliver results. + Define program goals, milestones, ownership, and measures of success; lead initiatives through execution while contributing hands-on where needed. + Strengthen Research Operations across planning, tooling, knowledge management, governance, vendor and participant processes, and access to insights. + Partner with Design and Research leaders to turn operational needs into scalable processes, systems, and ways of working. + Improve communication, documentation, and knowledge sharing so teams understand decisions, responsibilities, and progress. + Use program outcomes and operational data to give senior leaders clear recommendations, surface tradeoffs, and support decisions. + Help evolve ways of working as AI changes how Design, Research, and Product teams operate. Identify and scale AI-enabled workflows that improve efficiency, quality, and access to insights. + Coordinate work across functions, resolve obstacles, and continuously improve programs based on results and feedback. Disclaimer: **Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $101,400 to $209,500 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment. **About Us** Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing View email address on click.appcast.io or by calling View phone number on click.appcast.io in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.