Scheduling Coordinator

Scheduling Coordinator Synergy HomeCare

SYNERGY Home Care of Cheshire is seeking a Scheduling Coordinator to ensure our clients receive the care that they need when they need it. We are looking for a compassionate, care-minded person who understands our clients depend on us to live a safe life at home. You will report directly to the Owner and assist in growth and management of the office. When you join the SYNERGY Home Care team as a Scheduling Coordinator, you will feel appreciated, recognized, and rewarded.

Are you:

• Passionate about helping clients receive the care they need when they need it?
• A team builder, able to identify quality care givers and maintain care team?
• A people person with a drive to succeed?
• Looking to grow with one of the premier non-medical home care agencies in CT?

Scheduling Coordinator Primary Responsibilities:

• Ensure ALL shifts are covered using our staffing software; willingness to fill a shift if necessary
• On-Call: Rotate managing phone calls after hours to ensure that all shifts are properly staffed
• Assist in identifying and hiring quality caregivers to join our team
• Appropriately match clients' needs with caregivers the possess compatible skills and attributes
• Participate in caregiver / client introductions and service quality checks
• Assist with incoming calls from prospective and current clients and caregivers
• Establish a great rapport with caregivers and clients and office staff

Scheduling Coordinator Requirements:

• Valid driver's license with a registered and insured vehicle
• One year of scheduling experience minimum
• High school diploma
• Exceptional customer service skills, time management skills, excellent communication skills
• Willing to put our clients care, safety and well-being first.
• A self-starter who is willing to learn, initiate and take responsibility for the day-to-day client experience.

Scheduling Coordinator Benefits include:

• Competitive pay ranges between $21-$23 per hour
• Paid sick time
• Portable individual retirement savings account
• Dental, Vision, and Accident Insurance available
• Financial wellness tools and advanced pay access through ZayZoon

Location 2572 Whitney Ave, Hamden, CT 06518, USA