Personal Lines Account Manager

Personal Lines Account Manager

Are you an insurance professional who enjoys building relationships and providing top-notch service? We are seeking a Personal Lines Account Manager to join a growing independent agency in the Tampa Bay area. This is a great opportunity to work in a family-owned, team-oriented environment where you'll have long-term career stability and the chance to make a real impact.

This role goes beyond basic renewals — you'll be an integral part of managing a book of business, ensuring retention, and being the trusted resource for clients.

What You'll Do:

• Manage renewals and re-shop policies when needed.
• Handle endorsements, billing questions, and claims assistance with professionalism.
• Monitor and follow up on carrier downloads and non-pay cancellations.
• Build and maintain strong client relationships through consistent communication.

What We're Looking For:

• Active Florida 2-20 license (required).
• Previous independent agency experience strongly preferred.
• Organized, detail-oriented, and client-focused.
• Strong written and verbal communication skills.

What's In It For You:

• Competitive salary of $55,000 – $65,000.
• Long-term career potential with a family-owned agency.
• Supportive, stable, in-office environment — not a call center.
• A culture that values teamwork, professionalism, and client care.