IT Business Partner - Guaynabo PR
Alivia Health
Job Description
Job Description
El IT Business Partner actúa como enlace para garantizar la conexión entre el departamento de TI y nuestras unidades de negocio operativas. Esta función garantiza que las soluciones tecnológicas respalden los objetivos empresariales, mejoren la prestación de servicios y faciliten el crecimiento estratégico. El candidato seleccionado traducirá las necesidades operativas en requisitos tecnológicos, orientará la implementación de soluciones y promoverá la adopción de herramientas digitales, impulsando resultados empresariales cuantificables en toda la organización.
Responsabilidades:
- Establecer y mantener relaciones de confianza con los responsables y los equipos de las unidades operativas asignadas.
- Comprender los objetivos empresariales e identificar de forma proactiva soluciones tecnológicas que respalden los proyectos y las iniciativas empresariales.
- Participar en debates estratégicos para influir en la planificación y el establecimiento de prioridades de las iniciativas de TI.
- Documentar y analizar los procesos actuales para detectar los «puntos débiles» operativos y las oportunidades.
- Convertir los retos empresariales en requisitos de TI claros y aplicables.
- Recomendar mejoras y soluciones de automatización alineadas con los objetivos operativos y los esfuerzos de transformación digital.
- Apoyar la puesta en marcha de proyectos, incluyendo la definición del alcance, la definición del valor y la alineación de las partes interesadas.
- Colaborar con los gestores de proyectos y los equipos técnicos a lo largo de la ejecución para garantizar que las necesidades empresariales sigan siendo prioritarias.
- Validar que los proyectos alcancen los resultados esperados: a tiempo, dentro del presupuesto y dentro del alcance.
- Supervisar el rendimiento tras la implementación para garantizar la obtención de beneficios.
- Gestionar las solicitudes de mejora y las prioridades funcionales para las áreas a las que se presta apoyo.
- Proporcionar informes periódicos y recomendaciones a los responsables de TI y de la dirección empresarial.
Requisitos:
- Bachillerato en Administración de Empresas, Sistemas de Información, Ingeniería Industrial o un campo relacionado.
- Entre 3 y 5 años de experiencia en análisis empresarial, colaboración empresarial en TI o puestos similares de apoyo a operaciones interfuncionales.
- Experiencia trabajando con partes interesadas del ámbito empresarial para impulsar cambios impulsados por la tecnología.
- Se valorará muy positivamente la experiencia en el sector sanitario, operaciones farmacéuticas, finanzas u otros sectores regulados.
- Excelentes habilidades de comunicación escrita y oral en inglés y español, así como habilidades para establecer relaciones.
- Conocimientos prácticos de metodologías de gestión de proyectos (se valorará PMI/Agile).
- Conocimiento práctico de sistemas de TI como EHR, farmacia, CRM, ERP, entornos de generación de informes o herramientas de gestión de servicios.
- Capacidad para colaborar, influir e impulsar la responsabilidad entre equipos.
***Patrono con Igualdad de Oportunidades de Empleo M/H/V/I***
Vacancy posted 15 days ago
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