Patient Intake Coordinator

Patient Intake CoordinatorAt Bedford Commons OBGYN, our commitment to providing uncommon care begins long before a patient sees a provider—it starts with their very first interaction with our practice. Every patient journey starts somewhere—and for us, it starts with you. We are looking for an enthusiastic, detail-oriented, and patient-focused professional to join our team as a Patient Intake Coordinator. This role works collaboratively between our Billing Department and Front Office Team to ensure new patients experience a smooth, welcoming, and well-organized start to their care.Your work matters. Every registration completed accurately, every appointment scheduled thoughtfully, and every issue identified early helps create a seamless patient experience. One missed detail can create a domino effect—but proactive planning and careful attention can make all the difference. We're looking for someone who naturally thinks ahead, catches red flags early, and takes initiative before problems arise. You enjoy creating order in a fast-paced environment, balancing efficiency with accuracy, and helping patients feel supported every step of the way.Position SummaryThe Patient Intake Coordinator is responsible for supporting new patient onboarding, scheduling, registration, insurance verification, and front office operations. This position functions interdepartmentally under the supervision of the Billing Manager and plays a key role in patient access and efficiency in workflow.What You'll DoCommunicate with new patients by phone in a professional and compassionate mannerRegister and schedule new patient appointmentsGuide patients through the registration and onboarding processReview, update, and verify demographic and insurance informationAssist with pre-registration and data accuracyAudit patient accounts for registration and insurance accuracyManage incoming calls through a multi-line phone system and call queueSupport front office operations as neededCollaborate across departments to ensure smooth patient workflowExperience:High school diploma or equivalent (GED) is requiredCustomer service, patient coordination, scheduling, or administrative support is requiredMedical office or healthcare experience preferredExperience in training, onboarding, data management, or recordkeeping is a plusSchedule & LocationFull-Time | Monday–Friday Office Hours: 7:00 AM – 4:00 PM No evenings No weekendsPrimary location is at Bedford, with very rare travel to our Derry, Londonderry, or Windham offices as needed. This is an in-person position only (no remote option).Why Join UsJoin a specialized women's healthcare clinic committed to exceptional patient careBe part of a supportive and collaborative teamBenefits eligible from day oneOne-hour lunch breakNo evenings or weekendsStable weekday schedule with strong work-life balanceOpportunity to make a meaningful impact in every patient's healthcare journeyIf you're someone who values accuracy, takes initiative, and understands that the smallest details can make the biggest impact, we'd love to hear from you.