Senior Relationship Manager, Mortgage & Housing

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.Equifax is looking for a Senior Relationship Manager in Mortgage & Housing.What you’ll doResponsible for leading and driving the partnership, across Mortgage & Housing at the customer and across Equifax for the largest, most strategic and most complex accounts Responsible for leading the innovation, development, and implementation the strategic plan with the customer that drives growth, retention, and proven ROI for the customer Maintain close strategic partnerships across the customer organization, understanding customer KPI's and success metrics and business operations, market challenges and short-term initiatives Lead and facilitate sales presentations and proposals to use Equifax solutions in a way that improves customer revenues, return on operations, reduces risk, and lowers expenses Be seen as the key trusted partner through credibility, reliability, business intimacy and customer centricity Lead partnership with sales resources - account team - to exceed revenue goals, leading coordination of EFX resources and SSEs to implement the operational plan Manage existing business agreements and relationships, including the management and oversight of customer onboarding and solution delivery, fulfillment, use, and overall customer satisfaction Identify, recommend, and implement improvements for using Equifax solutions, based on customers' feedback and through collaboration with internal Equifax partners Lead the territory strategy and customer account planning Grow existing business relationships by identifying process and operational improvements to solution delivery, customer use, and solution impact to customers' financial priorities Conduct, moderate and facilitate product trainings for customers on current or prospective products the customer is using or evaluating Collaborate on and manage inputs to the Equifax revenue forecasting and pipeline management processes, updating revenue opportunities according to company policy and practice Lead the coordination of customer data and insight to internal Equifax product and executive teams to ensure improved product development, marketing, and sales Increase customer satisfaction through customer engagement and support What experience you need 10+ years of related Mortgage & Housing experience, preferably in sales, marketing or relationship management Bachelor’s degree, or equivalent work experience - masters preferred Strong relationship management and business development/sales skills Ability to work effectively with individuals and groups in managing customer relationships Excellent presentation, verbal and written communication skills What could set you apartCommunication: Excellent verbal and written communication skills Organization: Exceptional organizational skills Analytical skills: Ability to analyze data and market trends Conflict resolution: Ability to manage conflicts effectively Empathy: Ability to demonstrate empathy Teamwork: Team-oriented individual Leadership: Demonstrated leadership skills IT skills: Efficient IT skills CRM knowledge: Knowledge of customer relationship management (CRM)Equifax is required by law to include a good-faith salary range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets; experience and training; and other business and organizational needs. At Equifax, it is not typical for an individual to be hired at or near the top of the range for their role. A reasonable estimate of the current base salary range is $152,000 to $180,000.00. This position is also eligible for our sales incentive compensation program at approximately 43%#LI-JD1#LI-RemoteWe offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!Primary Location:USA-Georgia-RemoteUSA Washington-DC (Reston VA)Function:Function - Sales and Account ManagementSchedule:Full timeSummaryLocation: USA - Georgia - Atlanta - Remote; USA - Texas - RemoteType: Full time