Customer Relations Representative - State Farm Agent Team Member

Responsive Recruiter

Benefits:

• Urgent Care health plan
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Bilingual Spanish Position

Necesito a alguien que hable seguros con fluidez

About Our Agency

With 46 years of experience with State Farm—starting as an agent in 1988 after nearly a decade working in an agent's office—I have built a high-performing agency that consistently strives for excellence. Our team has earned prestigious awards like President's Club and Ambassador Travel, a testament to our dedication to outstanding service. We set high standards for our office and are looking for individuals with exceptional attention to detail who are eager to learn and grow. Coaching and training are a priority, with support from me, our office team leaders, and outside coaches. We offer valuable benefits, including a no-cost medical urgent care program (covering annual exams and more), a 401K plan after six months, and ongoing coaching and development opportunities. Our team enjoys regular lunches together and participates in incentive programs throughout the year to recognize hard work and achievements. If you're looking for a supportive, growth-oriented environment, we'd love to have you on board!

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Michele Harris Meeks - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Property/Casualty insurance license (required).
• Bilingual Spanish (required).

Compensation: $15.00 - $22.00 per hour

Seeking Currently Licensed Applicants Only

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our well-trained team uses state of the art technology to achieve outstanding results. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.

About Our Agency

• We currently have 5 team members at our agency.
• Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, Crystal Excellence Award, National Quality Award, Golden Triangle, and Bronze Tablet
• Additional languages spoken: Spanish

Apply Now and Let Us Put You on the Path to Success

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.