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Shift Leader

Wingstop

Suwanee, GA
Job Summary


Runs the floor during assigned shifts. Shift Leaders lead the crew in the moment, keep service and quality high, and handle opening/closing duties alongside management.


Key Responsibilities

  • Direct day-to-day operations during shifts and assign crew to stations
  • Coach, motivate, and support crew members on the line
  • Open and/or close the store, including cash handling and deposits
  • Uphold food quality, food-safety, and cleanliness standards
  • Resolve guest concerns quickly and professionally
  • Monitor prep levels and product availability throughout the shift
  • Step in on any station - register, slicer, grill, prep - as needed
Qualifications
  • 6+ months of QSR/food-service or team-lead experience preferred
  • Must be 18+ (slicer operation)
  • Strong communication, dependability, and problem-solving under pressure
  • Flexible availability, including opening, closing, and weekend shifts
Physical Requirements
  • Stand and move for entire shifts
  • Lift up to ~30 lbs
Franchise disclaimer: This location is an independently owned and operated Jersey Mike's franchise. Torpedo Hospitality LLC is the employer and is solely responsible for hiring decisions, wages, and terms of employment.
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Vacancy posted 3 days ago
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