Shift Leader

Jersey Mike's Subs

Job Summary

Runs the floor during assigned shifts. Shift Leaders lead the crew in the moment, keep service and quality high, and handle opening/closing duties alongside management.

Key Responsibilities

Direct day-to-day operations during shifts and assign crew to stations
Coach, motivate, and support crew members on the line
Open and/or close the store, including cash handling and deposits
Uphold food quality, food-safety, and cleanliness standards
Resolve guest concerns quickly and professionally
Monitor prep levels and product availability throughout the shift
Step in on any station - register, slicer, grill, prep - as needed

Qualifications

6+ months of QSR/food-service or team-lead experience preferred
Must be 18+ (slicer operation)
Strong communication, dependability, and problem-solving under pressure
Flexible availability, including opening, closing, and weekend shifts

Physical Requirements

Stand and move for entire shifts
Lift up to ~30 lbs

Franchise disclaimer: This location is an independently owned and operated Jersey Mike's franchise. Torpedo Hospitality LLC is the employer and is solely responsible for hiring decisions, wages, and terms of employment.

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Vacancy posted 3 days ago

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