Generator Service Technician

Job Description

Job Description

We’re searching for a Generator Service Technician, someone who works well in a fast-paced setting. In this position, you’ll be responsible for the service support of our Caterpillar Power Systems Rental Product line. Duties will include the maintenance and troubleshooting of generators, engines, electrical, and related systems.

Think you’ve got what it takes?

Job Duties & Responsibilities

• Provides support for Rental products through technical evaluations, troubleshooting, and problem solving

• Repairs and maintain rental fleet to include mobile generators, air compressors & temperature control equipment

• Provides guidance, assistance, and training to service technicians and customers as requested

• Communicates cost, service and reliability issues from Shop and Field to office personnel

• Writes full reports on findings from field service events, with detailed, clear, concise information

• Communicates daily clear comprehensive reports regarding assigned units

• Represents the Power Systems Rental group in the shop and field

• Participates in the required safety program, and work in a safe manner

Skills & Requirements

Education/Experience

• High school diploma or related equivalent required

• Three years of “Rental Product” experience or accepted alternate

Required Qualifications/Skills

• Microsoft Office Software proficiency

• Able to read electrical schematics and equipment mechanical drawings

• Experience with Diesel engines, Air Compressors and Temperature Control products

• Good working knowledge of power generation components, compressed air systems and fuel systems

• Excellence at managing Customer relationships

• High level of responsiveness, and a strong proactive attitude to problem solving

• Ability and motivation to learn quickly

• Excellent written and oral communication skills

• Desire and aptitude to perform hands-on work

• Ability to think and reason for oneself

• Must be 21-years-old or older

• Valid, active driver's license

• Ability to clear driver screenings and provide necessary information for a complete DQ file, including but not limited to:

• Background check and MVR with less than 10 points.

• DOT Physical

• Drug Screen

Preferred Qualifications/Skills

• Technical Degree or Certification a plus

• 5-10 years' experience with generators

• Air compressor and air conditioners