Restroom Concierge | AVA Winter Park

Job Description

Job Description

WHO ARE WE?

Riviera Dining Group is redefining hospitality through elevated dining, vibrant nightlife, and immersive design. From the success of MILA in Miami Beach to the expansion of AVA, CASA NEOS, and CLAUDIE, RDG is building a collection of destinations that offer more than a meal — they create unforgettable experiences.

POSITION SUMMARY

We are seeking attentive and service-driven Bathroom Attendants to support a clean, comfortable, and elevated guest experience in a fast-paced luxury environment. This role requires strong attention to detail, consistency, and a commitment to maintaining the highest standards of cleanliness and presentation. Bathroom Attendants play an essential role in enhancing guest satisfaction by ensuring restroom facilities are impeccably maintained while providing a welcoming and professional presence.

RESPONSIBILITIES

• Maintain cleanliness and organization of restroom facilities before, during, and after service
• Clean and sanitize mirrors, floors, sinks, toilets, and all restroom surfaces in accordance with company standards
• Restock restroom supplies and ensure all items are fully available at all times
• Create a welcoming and comfortable environment for guests through attentive and professional service
• Interact with guests in a friendly and courteous manner while maintaining professionalism
• Ensure all service areas are clean, organized, and aligned with sanitation standards
• Maintain a neat, clean, and professional appearance at all times
• Follow direction from management and complete all assigned duties efficiently
• Remain attentive to facility conditions and respond quickly to any issues or guest needs
• Support overall restaurant operations by assisting with additional tasks as needed
• Demonstrate the ability to stay on your feet and move efficiently throughout the shift
• Maintain awareness to identify and respond to any safety or emergency situations
• This is not anexhaustedlist of job responsibilities.

REQUIREMENTS AND QUALIFICATIONS

• Previous cleaning or bathroom attendant experience preferred
• Ability to follow directions and work effectively within a team
• Strong attention to detail and commitment to cleanliness and safety standards
• Professional demeanor with a focus on guest comfort and experience
• Ability to stand for extended periods and perform repetitive tasks
• Ability to bend, stoop, squat, stretch, and lift as needed to complete cleaning duties
• Strong observational and communication skills
• Flexible availability, including evenings, weekends, and holidays

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Ability to stand and walk for extended periods throughout the shift.
• Ability to lift, carry, push, or pull up to 50 pounds as needed.
• Frequent bending, reaching, twisting, and repetitive movements.
• Ability to work in a fast-paced environment with varying noise levels and temperatures.
• Ability to safely navigate busy operational areas and work around equipment, wet surfaces, and other workplace conditions.

The preceding statements are intended to describe the general nature & level of work being performed by an employee assigned to this job.  They are not intended to be an exhaustive list of all duties, functions, responsibilities, and skills required of employees so classified. RDG reserves the right to modify or deviate from the duties, functions, responsibilities, and skills required of employees in this job and nothing herein shall restrict RDG management’s right to assign or reassign tasks, duties, or responsibilities to this job at any time. 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.