Leisure Coordination Specialist
Hopesglobalgetaways
Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.
Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
Role Sumary
We are seeking organized, motivated individuals who enjoy working with people and bringing vacation plans together. As a Leisure Coordination Specialist, you will help clients navigate their vacation choices, identify suitable accommodations and experiences, and coordinate the details needed for a well-planned getaway.
This flexible remote opportunity includes assisting with all-inclusive vacations, resort stays, cruises, family holidays, romantic escapes, group travel, and international destinations.
Key Responsibilities
- Communicate with clients to understand vacation interests, dates, and budgets
- Explore destinations and match available experiences to client preferences
- Research accommodations, cruise itineraries, vacation packages, and excursions
- Review supplier offerings and compare suitable travel arrangements
- Prepare vacation options and explain relevant features and inclusions
- Provide information about reservation policies and booking requirements
- Coordinate requested services using authorized supplier platforms
- Verify traveler details, confirmations, and reservation information
- Organize client documentation, booking records, and itinerary details
- Monitor payment requirements, deadlines, and outstanding arrangements
- Respond to client inquiries and communicate important booking updates
- Assist with routine reservation changes and pre-departure preparations
Qualifications
- Strong customer service and interpersonal abilities
- Professional written and verbal communication skills
- Excellent organization and attention to accuracy
- Comfortable conducting research and comparing available options
- Ability to prioritize responsibilities and manage deadlines
- Reliable, self-motivated, and comfortable working independently
- Basic computer proficiency and familiarity with digital applications
- Willingness to learn supplier systems and reservation procedures
- Dependable internet connection and compatible computer or device
- Must be at least 18 years of age
- Must reside in the US, UK, Mexico, Spain, Australia, or other qualifying countries
Training & Development
- Vacation coordination and client consultation techniques
- Destination research and leisure product education
- Resort, cruise, and vacation package knowledge
- Supplier reservation platforms and booking procedures
- Client communication and service management
- Booking documentation and customer follow-up
- Professional certification opportunities
- Continued supplier education and mentorship
Opportunity Highlights
- 100% remote opportunity
- Flexible part-time or full-time scheduling
- No prior travel industry experience necessary
- Access to beginner-friendly training and ongoing support
- Professional supplier resources and reservation tools
- Travel-related discounts and industry perks where applicable
- Opportunities to strengthen planning, customer service, and research skills
- Continued professional development and growth opportunities
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