Payroll Specialist

The Payroll Specialist serves as the internal customer service first point of contact for Payroll.

Essential Duties and Responsibilities:
• Assists with processing payroll for designated employee groups, ensuring accuracy, timeliness, and compliance with company policies and applicable regulations.
• Serves as a point of contact for employees, management, and HR regarding payroll-related questions and routine payroll matters.
• Maintains and monitors the Payroll inbox, ensuring timely follow-up, issue resolution, and completion of payroll-related action items.
• Reviews payroll information, reports, and exception items to identify discrepancies and assists with issue resolution prior to payroll processing.
• Supports termination payroll processing, including final pay calculations, payouts, adjustments, and required documentation.
• Assists with garnishments, tax withholdings, employment verifications, unemployment claims, and other payroll compliance activities.
• Coordinates with HR, branch leadership, and other departments to ensure employee changes are completed accurately and timely as it relates to payroll.
• Maintains payroll records and supporting documentation in accordance with internal payroll process, company policies, and retention requirements.
• Assists with multi-state payroll activities and compliance with applicable federal, state, and local regulations.
• Supports year-end payroll activities including W-2 processing, audits, reporting, and related payroll functions.
• Provides backup support for payroll team responsibilities to ensure continuity of operations and timely payroll processing.


Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
• Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy.
• Must be able to interact and communicate with individuals at all levels of the organization by telephone, in person and through other outlets.
• Must have knowledge of a variety of computer software applications including Word, Excel, and Outlook. Must be able to learn other applications quickly, including in-house applications.
• Must be detail oriented and able to catch errors before they go out.
• Must be able to work in a fast-paced environment with a demonstrated ability to juggle multiple competing tasks and demands.
• Must be able to demonstrate dependability and initiative.
• Must have good command of the English language, both oral and written

Education and/or Experience:
• High School Diploma required. College degree is a plus.
• Two or more years of experience in a corporate environment.

Physical Demands:
• Must be able to constantly remain in a stationary position.
• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• Occasionally may require light lifting up to 25 pounds.

Work Environment:
• Office environment.
• Occasional travel may be required.

This job description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.

It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.