Member Outreach Specialist (Outbound Calls)

Fallon Health in Worcester, MA seeks a Welcome/Outreach Specialist to contact members and providers, gather survey data, and document results. You will work under the Market Research Manager, handling confidential information and leaving a positive impression on every member you contact. Candidates should type at least 25 WPM, have at least one year of customer service experience in a call center, and be ready to learn Fallon products and policies in a collaborative environment. #J-18808-Ljbffr Fallon Community Health Plan, Inc.