Forward Deployed Engineer

Industry: Defense robotics / autonomous ground systems Location: Maryland HQ preferred. Also open to Ketchum (ID), Palo Alto (CA), Orlando (FL), West Virginia, and Boston Compensation: $135,000–$165,000 base + equity Travel: ~75% (expected to decrease as the team scales) About the Company A venture‑backed robotics company building autonomous ground vehicle systems for defense customers. Their platforms combine an autonomy stack, operator‑control software, and integrated mission payloads. Programs are rapidly transitioning from experimental phases into real‑world deployment, placing this role at the center of that shift. The Role Forward Deployed Engineers are the company’s tip of the spear in the field. You will act as a technical operator, ensuring systems function in real‑world conditions that often go beyond documented scenarios. This role is closer to a Palantir‑style FDE than a traditional field service representative. You are not just executing checklists—you are a generalist engineer working hands‑on in dynamic environments. You will operate at the intersection of engineering and end users, supporting customers who are eager to adopt new capabilities as soon as they are ready. Responsibilities Deploy integrated robotic ground systems to test sites, training centers, and forward operating locations Troubleshoot across the full stack: hardware, autonomy software, networking, communications, and operator‑control systems Pull logs via command line, reproduce issues, and provide clear diagnostics to engineering teams Proactively identify and resolve issues before they impact the customer Document solutions to prevent recurrence Train and support customer operators on new capabilities Build strong relationships with field units and earn their trust Qualifications Strong technical foundation across both hardware and software systems Comfortable with hands‑on vehicle maintenance and repair Experience working with CLI, log analysis, networking, and communications troubleshooting Ability to debug software deployments without needing to write production code Willingness to travel extensively (~75%), including extended stays in remote or challenging environments Comfort working in physically demanding conditions (Type 2 fun) Strong mission orientation and commitment to end users Bias toward action and problem‑solving in ambiguous environments Nice to Have Experience as a Forward Deployed Engineer at a software‑forward defense or dual‑use company Experience within government innovation organizations (DEVCOM, DIU, service‑level innovation offices) Background as a Field Service Representative with added software/networking expertise Military experience (valued but not required) Deployment Locations Stateside: Fort Drum, Fort Bragg, Fort Polk, NTC / Fort Irwin, 29 Palms, Camp Lejeune, White Sands, Aberdeen, Grayling (MI), and others. International: Eastern Europe, supporting Ukrainian forces with system upgrades, repairs, and maintenance (behind the front lines). Location & Work Setup Maryland HQ is the preferred location and serves as the engineering hub. Other offices include Ketchum (ID), Palo Alto (CA), Orlando (FL), West Virginia, with a Boston office opening soon. Strong remote candidates will be considered. Benefits Equity participation for all employees Performance bonuses primarily awarded as equity Success Metrics (6 months) Deep understanding of the system, mission, and user Trusted by customers in the field Proactively identifying and resolving issues Delivering clear feedback to engineering that improves future releases #J-18808-Ljbffr