Regional Supervisor, OnSite Operations - Fairfax, VA
Stryker
Work Flexibility: Field-based GENERAL DESCRIPTION: Responsible for the day to day performance of all ProCare OnSite Specialists within the region, including customer engagement and collaboration with Sales to further strengthen and build the ProCare business. ESSENTIAL FUNCTIONS: Supervises (directly) the ProCare OnSite Specialists. Supervisory duties include selection of new employees, performance evaluations, career development, authorizing of time cards, assigns overtime, responsible for corrective actions. Coaching, developing and leadership of all Specialists throughout assigned territory. Partner with Endoscopy sales reps to drive support for Specialists, strong customer engagement and growth of the ProCare business. Interact with customers (Administrators and Clinicians) regarding the performance of OnSite Specialists. Assist in the implementation of new accounts with a primary focus on Specialist performance. Responsible for interviewing and overall talent acquisition. Responsible for monthly reports to Regional Service Manager on region performance / activity / HC. Enforce on time completion of SLMS assignments for all Specialists. Responsible for working with Operation’s Associate to ensure sick and vacation days are covered. Monitors the attendance of employees. Responsible for writing performance and merit reviews. Up to 75% overnight travel required Adheres to all policies and procedures put forth in the Sales code of conduct. Works with Regional Manager to gain understanding of Regional P&L. QUALIFICATIONS/ REQUIREMENTS: Operating Room experience in a services-related account for at least 1 year desired. 5 plus year tenure with Stryker ProCare or related field desired. 3 years of prior management experience preferred. B.A. or B.S. in business with an emphasis in marketing or related discipline preferred. Medium work: Exerting up to 60 pounds of force occasionally, and/or up to 20 pounds of force constantly to move objects. Must be able to review printed materials. Must be able to effectively use computer programs (e.g. Word, Excel, Outlook and Power Point ). Must have Stryker VPN access. Must be able to use I-Expense for expense reporting. Must be able to communicate with large groups of people. Must be able to communicate telephonically. Must be able to use common office equipment (e.g. calculator, PC, fax machine, etc.). Must be able to generate and explain detailed forecasts, guidelines and procedures. Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.). Excellent analytical skills. Excellent professional interpersonal skills. Demonstrated effective managerial skills with quick decision-making ability. Excellent organizational skills. Excellent problem solving ability. Near visual acuity, (corrected) color vision, corrected (if necessary) audio logical problems, mobility, bending, standing, stooping, and finger dexterity. United States of America Pay Ranges: US15: $79,900 - $127,500 USD Annual Travel Percentage: 30% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role. Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces! For more information, visit: Work Flexibility Remote – Role allows you to work the majority to 100% of time from an alternate workplace. These roles could have travel expectations, and you must work within the country of the job requisition location. Field-based – You can expect to regularly work a majority to 100% of time at customer facilities and has a set territory or expectation to travel within a set boundary. Almost all sales roles would likely be qualified as field-based. Onsite – Role is 100% located at a Stryker facility. Some ad hoc flexibility may be available depending on role, level, and job requirements. Manufacturing roles and any role that requires physical presence at the office would qualify under this category. Hybrid – You can expect to regularly work in both an alternate workplace and a Stryker facility. Roles that are partially remote or co-located would qualify as hybrid, and the expectation to be onsite would be defined and agreed upon by your manager/supervisor.
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