Store Manager

Job Description

Job Description

Benefits:

• Dental insurance
• Employee discounts
• Health insurance
• Paid time off

• Lead all aspects of retail store operations with a strong focus on sales performance and customer experience
• Drive achievement of store sales goals, KPIs, revenue targets, and operational metrics
• Observe employee interactions and identify coaching opportunities to improve sales behaviors and customer engagement
• Utilize active listening and real-time feedback to develop employee performance and strengthen selling techniques
• Coach team members on prospecting, needs-based selling, objection handling, product positioning, and closing strategies
• Conduct consistent one-on-one coaching sessions, role-playing exercises, and performance reviews
• Foster a culture of accountability, motivation, and continuous improvement
• Recruit, train, onboard, and retain top sales talent
• Analyze sales reports, behavioral trends, and performance data to create actionable development plans
• Lead by example through strong personal sales performance and customer interactions
• Ensure exceptional customer service and resolution of escalated concerns
• Maintain expert knowledge of Verizon products, promotions, pricing, and wireless technology
• Oversee inventory, merchandising, compliance, and operational standards

• Previous wireless, retail, or commission-based sales management experience required
• Proven track record of exceeding sales goals and developing high-performing teams
• Strong coaching, leadership, and communication skills
• Ability to observe behaviors, identify performance gaps, and deliver effective developmental feedback
• Excellent listening skills with the ability to motivate and influence others
• Strong understanding of consultative and behavioral-based selling techniques
• Experience managing performance metrics and accountability processes
• Ability to multitask and lead in a fast-paced, results-driven environment
• Flexible availability, including evenings, weekends, and holidays
• High school diploma or equivalent required; college degree preferred

• Highly competitive and results-oriented
• Passionate about coaching and employee development
• Strong leadership presence with a positive attitude
• Confident decision-maker with excellent problem-solving abilities
• Motivated by performance, team success, and operational excellence
• Professional, energetic, and adaptable
• Strong emotional intelligence and interpersonal skills

• Competitive base salary plus uncapped commission
• Paid leadership and sales training programs
• Career growth and advancement opportunities
• Employee discounts on Verizon products and services
• Health, dental, and vision benefits
• Paid time off and holiday pay