Billing & Receivables Senior Specialist

Benefits 401(k) Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Profit sharing Training & development Vision insurance Wellness resources Position Billing & Receivables Specialist/Senior Specialist. Position Details Monday – Friday – no evenings or weekends Professional office environment with hybrid flexibility Growth potential within team structure Provide excellent service via phone, email, and internal systems Research and resolve account balances, charges, payments, payment applications, and missing backup requests Assist with escalated account issues and support problem resolution Perform advanced billing and receivables tasks while supporting team operations Participate in process improvement efforts and operational follow‑up Support procedure documentation and SOP updates Assist with reporting, trend review, and special projects Utilize TWRx, PeopleSoft, OnBase, Microsoft Office, MNITS, and insurance websites Maintain customer account accuracy and ensure HIPAA compliance Salary $50,000 – $60,000 per year, competitive compensation. Desired Qualifications Excellent verbal and written communication skills Strong customer service mindset supporting internal and external customers Strong problem‑solving and troubleshooting skills Strong follow‑through and attention to detail Ability to prioritize, multitask, and manage workload in a fast‑paced environment Ability to identify process improvement opportunities and help implement solutions Ability to support SOP updates, workflow documentation, and training coordination Strong Excel, Word, and Outlook skills Ability to work effectively with leadership and colleagues across teams Ability to maintain confidentiality and follow HIPAA guidelines Experience with insurance billing, receivables, or related pharmacy operations preferred Experience with PeopleSoft, TWRx, OnBase, MNITS, and insurance websites preferred Equal Opportunity Employer Statement Thrifty White Pharmacy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Work Environment Flexible work from home options available. No evenings or weekends. Hybrid office environment. Company Information Thrifty White Pharmacy is a pharmacy chain fully owned by employees. We are committed to the communities we serve and provide competitive wages, medical, dental, vision, life, 401(k), Employee Stock Ownership Plan, paid holidays, paid vacation, and a store discount for employees and their families. #J-18808-Ljbffr