LVN - Ambulatory OB - Full-Time Days

LVN - Ambulatory OB - Full-Time Days

POSITION SUMMARY The licensed vocational nurse (LVN) renders professional nursing care to patients at the Ambulatory Obstetrics (OB) Clinic. The LVN will also assume the role of patient advocate and liaison between the care team and patient. This person will be responsible for delivering services that meet or exceed professional, organizational, community and regulatory standards and provide superior customer satisfaction throughout the patient obstetric life cycle. They will coordinate with a multi-disciplinary provider team in the delivery of Comprehensive Perinatal Services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Patient advocate - ensures a setting that protects the rights of the patient and provides an atmosphere that does not compromise the patients' physical or mental wellbeing, safety, or dignity.
• Ability to utilize good clinical judgment to deal tactfully and effectively with patients and their families, other employees, practitioners and other medical professionals.
• Demonstrates knowledge of anatomy and physiology, patient care standards as dictated by the nursing licensing board of the State of California, and standard knowledge of basic CPT and ICD-10 coding.
• Under supervision of physician, gives results of pathology, radiology, laboratory, and other diagnostic tests.
• Accurately records and maintains documentation of telephone encounters and onsite patient conversations, including chief complaint, verbal history of present illness with date of onset, symptoms including pain, bleeding and retention assessment, update of medications and allergies, and limited physical examination, adhering to scope of practice guidelines of the State of California.
• Documents relevant material in medical record and forwards pertinent notes to physician for review and signature.
• Instructs patients on procedures, studies and consults.
• Supports and implements the organization's vision, mission and values.
• Performs all job functions in a professional, courteous and timely manner. This includes answering all phone calls, e-mails and providing excellent customer service to internal and external customers.
• Fosters and promotes a culture of service excellence and self-accountability.
• Responsible for implementations and integration of Comprehensive Perinatal Services Program (CPSP) including nutrition, psychosocial and health education assessments, interventions and perinatal education with basic obstetrical care.
• Responsible for ensuring the integrity and quality of the health services delivered in Comprehensive Prenatal Services and in compliance with Federal, State, and L.A. County Standards and individual site policies, procedures and protocols.
• Collaborate with external agencies to ensure early entry into prenatal care.
• Works cohesively with a multi-disciplinary provider team to ensure robust pre and post-natal patient care coordination.
• Coordinates post-partum and lactation care management and anchors newborns to pediatric clinic.
• Maintains up to date status with CPSP courses.
• Directs the maintenance of program logs and statistics for internal and external review and reporting.
• Follows up on relevant laboratory tests.
• Participates in Continuous Quality Improvement plans for site and program.
• Establishes rapport with WIC and external agencies to aid in patient support.
• Provides support to OB/GYN provider as needed.
• Performs all other duties as assigned.

POSITION REQUIREMENTS

A. Education

• High school diploma or GED.

B. Qualifications/Experience

• Two (2) years of LVN clinical experience, with one (1) year minimum of Obstetric experience required.
• Environment that included clinical and clerical duties.
• Valid California Vocational Nursing license
• IV and Blood Draw Certification required.
• BLS for Healthcare Provider from the American Heart Association
• Must complete annual Workplace Violence Prevention Program/Certificate, per hospital policy, during initial training/orientation but not to exceed 30 days from hire/transfer.

C. Special Skills/Knowledge

• Must be able to respect and maintain highly confidential information. The ability to engage in reasoned dialogue on complex, difficult, or emotional issues, to be flexible, actively listen, and affect change.
• Able to give constructive feedback in a supportive manner. Ability to effectively work independently and as a member of a team, quickly build strong working relationships, demonstrate a high-level of integrity, and establish a proactive approach to customer service.
• Ability to pay attention to detail with excellent prioritization and organization skills.
• Self-starter with strong project management skills and ability to follow through.
• Demonstrated adaptability and flexibility to changes and response to new ideas and approaches.
• A working knowledge of Microsoft Office Products (Outlook, Word, Excel, and PowerPoint) working knowledge of Kronos is a plus.
• This professional must possess intermediate math skills, excellent written and verbal communication skills.