Office Manager

Patterson isn't just a place to work, it's a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

Job Summary

Maintains a functioning office environment for the organization.

Essential Functions

• Supports company operations by maintaining office systems

• Answer telephone and greet visitors.

• All areas of customer service including receiving orders over the phone, fax, or email; entering and processing all orders including handling, compiling, matching shipping documents, and filing all records; confirming and invoicing on third party websites as required by specific customers; and working to resolve any issues.

• Provide historical reference by following procedures for retention, protection, retrieval, transfer, and disposal of records.

• Working closely with sales representatives to provide any information or support needed

• Provides training for new hires as needed

• Provide any support needed by customers for information or paperwork.

• Processing any check payments received by completing deposits or forwarding to lock box for deposit.

• Assume duties of other warehouse office managers during PTO and other absences.

• Participates in physical inventories as needed including data input

• Negotiates the purchase of office supplies and equipment; oversees shipping and receiving of supplies and equipment

• Conducts regular reviews to determine comparative costs in the use of various office equipment and systems

• Prepares appropriate requisitions and negotiates contracts for the maintenance of office equipment

• Oversees the maintenance and alterations of office areas and equipment, as well as layout, arrangement, and housekeeping of office facilities

• Responsible for the inventory of office furniture and office equipment

• Performs other office duties as required.

Job Qualifications

Required Qualifications

• High school diploma or equivalent

• Three years of relevant work experience

• Supervisory experience preferred

• Working knowledge of office management protocols and procedures

• Strong organizational skills, including proven ability to multi-task and prioritize daily work with limited direction

• Good written & verbal communication skills

• Proven customer service (internal and external) skills, including in person, on the phone, and over email/other online platforms

• Exceptional proficiency in Microsoft Office as well as specialized accounting software and SAP

Preferred Qualifications

• 2+ years of supervisory experience preferred

• Animal Health Pharmaceutical dispensing process knowledge preferred

Working Conditions

Physical Demands

• 90% of shift Sitting

• 80% of shift Reaching at shoulder level, including answering phone

• 90% of shift Reaching at waist level

• 90% of shift Typing, computer work

• 40% of shift Walking

• 30% of shift Lifting and carrying 1-10 pounds

• 30% of shift Lifting and carrying 11-25 pounds

• 10% of shift Lifting and carrying 26-50 pounds

• 10% of shift Bending and stooping

• <5% of shift Kneeling

• <5% of shift Crouching

• <5% of shift Crawling

• <5% of shift Lifting and carrying over 50 pounds

• <5% of shift Climbing steps and/or ladders

Environmental Factors

This position is performed in an office environment within a warehouse or other distribution facility. May be exposed to loud noises, bright lights, and other stimuli as part of a dynamic warehouse environment.

What's In It For You:

We provide competitive benefits, unique incentive programs and rewards for our eligible employees:

• Full Medical, Dental, and Vision benefits and an integrated Wellness Program

• 401(k) Match Retirement Savings Plan

• Paid Time Off (PTO)

• Holiday Pay & Floating Holidays

• Volunteer Time Off (VTO)

• Educational Assistance Program

• Full Paid Parental and Adoption Leave

• LifeWorks (Employee Assistance Program)

• Patterson Perks Program

The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.

EEO Statement

Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.