Front Desk Agent

Company DescriptionThe award-winning Westgate Park City Resort & Spa lies in the heart of the Canyons Village base at Park City Mountain. Surrounded by world-class skiing and year-round mountain adventure, Westgate Park City Resort & Spa provides a dynamic and rewarding work atmosphere. Whether they’re attending local festivals, athletes training and competing at the Utah Olympic Park, or individuals and families seeking a mountain getaway, our guests come from all corners of the globe. Join our team and help us welcome the world to Park City! As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.Job DescriptionPay Rate: $21/ hour - FULL TIME/YEAR ROUND-Use our Daily Pay benefit and get access to your pay as you need it. **Must be able to work any shifts assigned, including and weekends and holidays***We are looking for a service driven Front Desk Agent to be the first point of contact for our guests. In this role, you will create memorable first impressions, manage efficient check-ins and check-outs, and deliver top tier customer service! You will demonstrate Westgate’s core values of Passion, Integrity, and Work Ethic in every interaction.At Westgate Resorts, our team members are the heart of our success. When you join the team, you become part of a company that values hospitality, teamwork, and growth.As the Front Desk Agent, you will:Warmly greet guests, complete registrations, and assign rooms while issuing room keys.Maintain accurate records of room availability and guest accounts.Prepare and process guest bills, collect payments, and handle transactions accurately.Actively listen to guest needs and resolve concerns with care and efficiency.QualificationsMust be able to work full-time, flexible schedule, weekends and holidays.Must be able to lift up to 15lbs.Must be able to stand for long periods of time.High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.Strong written and verbal communications skills with the ability to interact with all levels of team members and guests in an attentive and service-oriented manner.Excellent customer service skills.Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at WestgateRequired to pass a background check, drug test, and prove eligibility to work in the United States.Additional InformationWhy Westgate? Comprehensive Health Benefits – Medical, Dental, and Vision CoveragePaid Time Off – Vacation, Sick, and Personal Time to RechargePaid Holidays401(k) with Generous Company Match to Support Your FutureDaily Pay – Access Your Earnings When You Need ThemFamily-Focused Benefits – Pregnancy, Parental Leave, and Adoption AssistanceWellness Programs to Support Your Well-BeingFlexible Spending Accounts (FSA)Tuition Assistance to Help You Grow Your CareerMilitary LeaveEmployee Assistance Program (EAP) – Support When You Need It MostLife, Disability, Accident, Critical Illness, and Hospital InsurancePet Insurance for Your Furry Family MembersLoyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and MoreLow-Cost Gym MembershipNEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ DependentsCareer Growth and Advancement OpportunitiesCommunity Involvement – Give Back and Make an Impact Why Westgate?Highly Discounted Epic Locals Ski Pass, While Supplies LastFREE Ski, Snowboard and Mountain Bike Equipment RentalsFREE Garage Parking$2.00 in Meals in Team Member BreakroomComprehensive Health Benefits – Medical, Dental, and Vision CoveragePaid Time Off – Vacation, Sick, and Personal Time to RechargePaid Holidays401(k) with Generous Company Match to Support Your FutureDaily Pay – Access Your Earnings When You Need ThemFamily-Focused Benefits – Pregnancy, Parental Leave, and Adoption AssistanceWellness Programs to Support Your Well-BeingFlexible Spending Accounts (FSA)Tuition Assistance to Help You Grow Your CareerMilitary LeaveEmployee Assistance Program (EAP) – Support When You Need It MostLife, Disability, Accident, Critical Illness, and Hospital InsurancePet Insurance for Your Furry Family MembersLoyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and MoreLow-Cost Gym MembershipNEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ DependentsCareer Growth and Advancement OpportunitiesCommunity Involvement – Give Back and Make an Impact Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice. Property: 78003-WG Park City Resort Spa Career Site Category: Customer Service Compensation: up to USD 21 - hourly