Field Service Engineer

Job DescriptionField Service EngineerPOSITION SUMMARY:Corporate Technologies seeking a Field Service Engineer to join our team. This role represents an advanced technical position within Field Services and is responsible for independently managing complex customer environments, leading escalations, and serving as a technical authority for systems, networks, and infrastructure.The ideal candidate will demonstrate deep expertise in system administration, networking, and server technologies while proactively driving solutions that improve client stability, performance, and security. The Field Service Engineer is also expected to mentor Field Service Technicians, contribute to process improvements, and act as a trusted technical advisor to clients.This position reports to the Field Service SupervisorESSENTIAL DUTIES AND RESPONSIBILITIES- MAY INCLUDE THE FOLLOWING:Serve as the escalation point for complex or critical technical issues that exceed technician‑level support.Lead advanced troubleshooting and resolution of server, network, security, and infrastructure issues.Independently manage and support client environments, including servers, workstations, networks, and cloud services.Design, implement, and maintain secure, scalable, and reliable IT solutions aligned with client business needs.Perform advanced server support, including planning, deployment, upgrades, and migrations.Provide expert support for Microsoft Exchange, Office 365, Azure services, and Active Directory administration.Analyze recurring issues and recommend long‑term corrective actions or architectural improvements.Act as a technical liaison between clients, internal teams, and vendors.Provide guidance, technical mentorship, and knowledge transfer to Field Service Technicians.Participate in client meetings to explain technical issues, proposed solutions, and implementation plans.Ensure accurate and thorough documentation of all work performed, including root cause analysis and resolution details.Contribute to the development and improvement of technical standards, procedures, and best practices.Participate in on‑call rotation and provide leadership during after‑hours or critical support events.All teammates are expected to demonstrate job flexibility and perform other duties as assigned to deliver on our promise to keep the client's needs our priority.OTHER SKILLS and ABILITIES:Advanced troubleshooting and problem‑solving skillsStrong leadership presence with the ability to influence and guide othersExcellent interpersonal skills with the ability to build strong client trustSuperior verbal, written, and technical documentation skillsHighly organized, detail‑oriented, and process‑drivenAbility to work independently with minimal directionStrong time management and prioritization skillsThrive in a fast‑paced, team‑oriented environmentAbility to multitask across multiple clients and prioritiesOccasional overtime/weekend work may be requiredMust have access to reliable transportationThorough and advanced knowledge of PC hardware, servers, operating systems, networking, and security conceptsQualificationsMinimum Education and Experience:Managed Services experience required7+ years of progressive experience in an IT‑related fieldAdvanced system administration and networking experienceCompTIA A+, Network+, Security+ or equivalent experiencePreferred Education and Experience:Experience with scripting or automation (Python, PowerShell, APIs)Cloud platform experience (Azure preferred)Vendor certifications strongly preferredBenefits:Monthly bonuses availableMileage reimbursementMust have valid driver's license with clean driving historyCompensation: $25.00 per hour - $35.00 per hourBenefits:401(k) matchingDental insuranceFlexible spending accountsHealth insuranceHealth savings accountLife insurancePaid time offVision insuranceEqual Employment Opportunity: Corporate Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We encourage all qualified applicants to apply.Compensation details: 30-35 Hourly WagePI71e50017b9d4-25405-40892252