Information Technology Business System Analyst

WE CANNOT ACCEPT VISA's AT THIS TIME OR RELOCATION

IT Business Systems Analyst III – Salesforce

Chameleon Technologies is seeking an experienced IT Business Systems Analyst III with strong Salesforce experience for a full-time opportunity with a respected organization in the Puget Sound area.

This is a senior-level role for someone who can own large, complex business analysis initiatives from start to finish. You’ll work independently, lead stakeholder engagement, and shape solution decisions across enterprise systems. You won’t just document requirements. You’ll also mentor other analysts and act as a technical resource for them.

Employment Type: Full-Time

Work Arrangement: Hybrid / Remote options (Bellevue, WA)

Salary Range: $98,634 – $113,424, plus a discretionary bonus based on company performance

What You’ll Do

• Lead engagement with business stakeholders to understand strategic needs, identify pain points, and drive alignment on priorities and outcomes
• Facilitate workshops and working sessions to elicit, clarify, and confirm complex requirements
• Serve as a trusted liaison between business and IT leadership, influencing decisions and building consensus across functions
• Analyze complex business processes and system capabilities, evaluate solution options, and recommend the preferred approach
• Own the quality, completeness, and traceability of requirements, including functional specifications, user stories, and acceptance criteria
• Lead process mapping and gap analysis across interdependent systems, from current state to future state
• Design and oversee test scenarios and user acceptance testing (UAT), and guide others through execution and issue resolution
• Partner with technical teams to resolve complex requirements questions and deliver solutions successfully
• Lead backlog refinement, sprint planning, and release activities for assigned initiatives
• Lead small to moderate initiatives or workstreams from intake through delivery, coordinating resources and dependencies
• Influence intake and prioritization decisions based on business value and impact
• Proactively identify, communicate, and help mitigate risks, issues, and dependencies
• Help shape business analysis standards, templates, and best practices, and drive continuous improvement
• Formally mentor less experienced analysts and champion knowledge sharing across the team

This is an individual contributor role with no direct reports.

Required Qualifications

• Bachelor’s degree in Information Systems, Business, Computer Science, or a related field, or an equivalent combination of education and experience
• 5–7+ years of experience in business systems analysis, business analysis, or a related role supporting technology delivery
• Salesforce experience
• Demonstrated experience leading requirements efforts and shaping solutions on complex or cross-functional initiatives
• Experience with enterprise business applications such as ERP or CRM systems
• Experience gathering, documenting, validating, and owning the traceability of business requirements

Preferred Qualifications

• Salesforce Field Service experience
• Formal training in business analysis or business process improvement
• Experience leading work in Agile or hybrid delivery environments
• Experience driving cross-functional or enterprise initiatives
• Advanced business analysis certification (e.g., CBAP)
• Agile or delivery certifications (e.g., Scrum, SAFe)
• Salesforce or other relevant enterprise platform certifications

What Sets You Apart

• Strong communication and facilitation skills with technical and non-technical audiences, including leadership
• The ability to work independently and manage multiple complex priorities with minimal guidance
• A talent for building rapport, earning trust, and keeping cooperative working relationships

Benefits

• Medical, dental, vision, and prescription coverage
• Up to 22 days of PTO in the first year, plus 11 paid holidays
• 401(k) with employer match
• Life, short-term disability, and long-term disability insurance
• Flexible spending accounts
• Paid ongoing training and a wellness program
• Commuter benefit and free parking