Pro Shop Assistant

Pro Shop AssistantThe Pro Shop is the heartbeat of Pine Trace Golf Club's entire course operations. For this reason, we are seeking mature, enthusiastic, customer-focused individuals to join our team as a Pro Shop Assistant. Ideal candidates are self-motivated team players with superior communication skills. Full-time and part-time positions are available.ResponsibilitiesWe welcome and train all experience levels. As a member of our team, you will perform the following duties:Greet customers warmly and provide exceptional service.Manage incoming phone calls, addressing inquiries and directing calls as necessary.Handle customer check-in procedures for reservations efficiently and accurately.Maintain and replenish inventory levels in the Pro Shop.Actively sell pro shop merchandise and assist customers with product selection.Manage digital cart tracking system to keep track of pace of play.Candidate RequirementsWe are looking for applicants who are:Friendly and Outgoing: Able to interact positively with guests and staff.Self-Motivated: Proactive in identifying and completing tasks without constant supervision.A Team Player: Willing to collaborate closely with other Pro Shop and Cart Staff, along with Starters and Rangers.Detail-Oriented: Able to efficiently handle multiple support tasks in a timely manner.QualificationsAvailability: Must be available to work a flexible schedule, including morning, afternoon, evening, and some weekend shifts.Experience: Prior experience in golf and customer service is a plus, but not mandatory.High School Diploma or Equivalent (preferred)Must display good judgment and problem solving skills.About Pine Trace Golf ClubPine Trace Golf Club is a premier golf destination located on 193 beautiful wooded acres in Rochester Hills, Michigan. Often compared to the finest Northern Michigan courses, Pine Trace offers a natural setting that feels both secluded and timeless.Pine Trace is preparing for an exciting reopening in Spring 2026 following a major course renovation. As we complete improvements to our tees, greens, fairways, cart paths, irrigation, drainage, and practice facilities—along with the opening of our full-service restaurant—we are building a team that will help bring the Pine Trace experience to life.Why Join the Pine Trace Team?Pine Trace strives to provide every employee with a meaningful and rewarding work experience. Our Pro Shop Assistants gain a variety of customer service and administrative skills and have a unique opportunity to participate in many different types of events across our expanding venue.We are proud to offer our team valuable golf and dining discounts.Equal Employment Opportunity StatementPine Trace Golf Club is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.