Sr. Systems Engineer

Senior Systems Engineer

Entre Computer Services is Rochester's leading provider in technology services including Managed Services, IT Infrastructure Engineering & Architecture, Application Development, Hardware & Software Sales, and IT Outsourcing & Recruiting. Entre has been headquartered in Rochester, NY since 1984, and serves organizations both regionally and nationally. Entre is a family-oriented organization that provides great flexibility in professional growth, offers resources for individual success in a team environment, and recognizes the importance of work-life balance. We are currently seeking a highly skilled and experienced Senior Systems Engineer to join our dynamic IT team. The ideal candidate will be responsible for managing and optimizing both on-premise and cloud-based IT environments, ensuring robust systems performance, and leading complex project implementations. This role requires expertise in networking infrastructure, backup solutions, and M365 administration, with a focus on architecting scalable and secure IT environments for our clients.

Key Responsibilities

• Project Management: Lead and execute IT projects from conception through deployment, including system upgrades, migrations, and new implementations. Ensure projects are delivered on time, within scope, and aligned with client requirements.

• Escalation Management: Act as the point of escalation for complex technical issues. Troubleshoot and resolve high-priority incidents and system failures in a timely manner.

• System Architecture: Design, architect, and optimize both on-premise and cloud-based IT environments. Develop scalable solutions that align with business objectives and industry best practices.

• Infrastructure Management: Oversee the management and maintenance of networking infrastructure, including servers, storage, and network devices. Ensure systems are reliable, secure, and efficient.

• Backup Solutions: Implement, configure, and manage backup solutions to ensure data integrity and availability. Experience with Datto, Axcient, and other backup technologies is required.

• M365 Administration: Administer and configure Microsoft 365 environments, including Exchange Online, SharePoint, Teams, and other M365 services.

• Cloud Services: Manage and optimize cloud services, including AWS and Azure. Design and implement cloud solutions that meet client needs and leverage best practices.

• Virtualization: Implement and manage virtualization technologies using VMware and Hyper-V to optimize resource utilization and system performance.

• Windows Server: Administer Windows Server OS environments, including installation, configuration, and maintenance.

Required Skills and Qualifications

• Experience: Minimum of 7 years of experience in systems engineering or a similar role, with a strong background in both on-premise and cloud environments.

• Certifications: AWS and Azure certifications preferred. Additional certifications in VMware, Hyper-V, and other relevant technologies are a plus.

• Technical Expertise:

  • Proficient in managing networking infrastructure, including switches, routers, and firewalls.
  • Expertise in backup solutions, specifically Datto and Axcient.
  • Advanced knowledge of Microsoft 365 administration and configuration.
  • Experience with AWS and Azure cloud platforms.
  • Strong proficiency with virtualization technologies, including VMware and Hyper-V.
  • Extensive experience with Windows Server OS.

• Project Management: Proven ability to manage complex IT projects and lead cross-functional teams.

• Problem-Solving: Excellent troubleshooting skills with the ability to handle high-pressure situations and provide solutions for escalated issues.

• Communication: Strong verbal and written communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.

• Team Collaboration: Ability to work collaboratively with internal teams and clients to achieve project goals and deliver high-quality solutions.

Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Advanced degrees or relevant certifications are a plus.

Salary: $85-$120K annually, negotiable based on experience.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Entre, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.