EDI Supervisor

Old World Industries, 3100 Sanders Road, Northbrook, Illinois, United States of America Job Description POSITION PURPOSE : The IT EDI Supervisor is responsible for overseeing the day-to-day operations, support, new implementations and continuous improvement of EDI integrations between Old World Industries (OWI) and its trading partners. This role combines hands‑on technical expertise (Sterling Integrator and SAP), coordination across IT, business teams, and external partners to ensure reliable, efficient, and scalable EDI processes. DUTIES, TASKS AND RESPONSIBILITIES: EDI Operations & Integration Manage and support EDI integrations using IBM Sterling Integrator, including data mapping, mailbox setup, and communication protocols Coordinate onboarding of new trading partners and enhancements to existing integrations Support key EDI transaction sets including Purchase Orders (PO), Purchase Order Changes (POC), Advance Ship Notices (ASN), and Invoices (INV) Obtain, review, and manage EDI implementation guides with trading partners Ensure accurate and timely exchange of EDI transactions between OWI and partners Leverage SAP knowledge, including IDocs, user exits, and enhancements, to support complex business scenarios Provide hands‑on support while guiding best practices across the team Monitoring & Support Monitor EDI and SAP integration processes, including IDoc processing and failures Troubleshoot issues, perform root cause analysis, and elevate to SAP functional teams or business stakeholders as needed Manage and resolve helpdesk tickets related to EDI and integration issues Provide ongoing system health monitoring and proactive issue resolution Testing, Delivery and Collaboration Coordinate and participate in the preparation and execution of end‑to‑end testing and validation plans Ensure successful partner certification and internal sign‑off for new or enhanced integrations Partner with business users, trading partners, and IT teams to understand requirements and define EDI mapping and communication needs Provide regular status updates to management on EDI performance, onboarding progress, and issue resolution Act as a liaison between external partners and internal teams Process Improvement & Automation Identify inefficiencies in current EDI and business processes and recommend automation or optimization opportunities Drive continuous improvement initiatives to enhance reliability, scalability, and performance of integrations Support documentation and standardization aligned with OWI methodologies SKILLS, KNOWLEDGE AND ABILITIES: Bachelor’s Degree preferred with 3‑4 years’ of experience with EDI systems. Demonstrate innovation, action, high levels of maturity and professionalism Strong written, verbal, and interpersonal skills Solid understanding of EDI standards ANSI-X12 & EDIFACT 850, 855, 860, 856, 810, 940, 945, 204, 214, ORDERS, DESADV, INVOIC, and others Support Sterling B2B Integrator software Experience with Sterling B2B Integrator Mapper, VANs, ISPs, and Internet security packages Knowledge of SAP Idocs is required. Recommended skills are XML, Sterling B2B Integrator Admin, Sterling B2B BPO Language. Working knowledge of EDI translation software package. Excellent problem‑solving skills, ability to identify problems, present, develop and execute solutions. Has the ability to organize and handle multiple concurrent tasks. Strong interpersonal skills; ability to relate to and interact with other people in a friendly, professional manner. Must be able to manage multiple projects and staff. Benefits Medical, dental, and vision coverage with wellness benefits Company‑matching 401(k) plan Company‑paid life insurance and accidental death & dismemberment benefits Company‑paid identity theft insurance Company‑paid disability Flexible spending and health savings accounts Company‑paid employee assistance program Paid time off and paid holidays Additional benefits included: voluntary life insurance, legal benefits, critical illness, accident insurance, hospital indemnity insurance, and pet insurance #J-18808-Ljbffr