Senior Product Manager

About Author Health

Author Health is a tech-enabled, value-based care company dedicated to transforming behavioral healthcare and care delivery for older adults with serious mental illness (SMI) and dementia. We contract with health plans and healthcare providers to deliver comprehensive, team-based care—integrating psychiatry, therapy and care management - to drive improvement in patient outcomes and reduction in total cost of care.

About the Role

We are seeking a seasoned, strategic, and execution-oriented Senior Product Manager to own a product domain within our core care delivery platform and tech-enabled service operations. In this high-impact role, you will spearhead product development from initial concept through design, engineering delivery, rollout, and optimization. You will build revolutionary technology that powers our interdisciplinary care teams (psychiatrists, therapists, nurse care managers, community health workers, and operational staff) in our cutting-edge value-based care model, transforming behavioral healthcare delivery.

Key Responsibilities

Product Leadership & Strategic Ownership

• Roadmap & KPIs: Own a product domain aligned with a set of business key performance indicators (KPIs) and drive product strategy and roadmap for impacting those business KPIs.

• End-to-End Delivery: Lead product discovery, scoping, requirements definition, planning, testing, and go-to-market execution for complex tech-enabled workflows.

• Metrics & Outcome Tracking: Collaborate with stakeholders to project return on investment of new features against business KPIs and then measure post implementation to assess performance and impact delivered

Clinical & Operational Workflows

• Tech-Enabled Care Delivery: Build intuitive workflows that empower multi-disciplinary clinical teams (psychiatrists, nurses, social workers, community health workers) delivering care to complex populations.

• AI & Workflow Integration: Identify and prioritize opportunities to leverage AI to reduce clinician administrative burden and improve care quality.

• Feedback & Impact Measurement: Gather continuous feedback from end users and analyze operational metrics to measure performance of features, identify areas of opportunity and drive end user adoption.

Collaboration & Stakeholder Management

• Internal Collaboration: Act as the key connector across clinical operations, software engineering, data, finance, and other business stakeholders—fostering alignment, driving clear communication, and translating complex healthcare and technical requirements into cohesive, high-impact product solutions.

• External Collaboration: Lead technical and product alignment with third-party technology vendors, external enterprise partners, and health plan client contacts—ensuring seamless integration, clear communication, and successful joint program execution.

Required Qualifications

• 5+ years of product management experience in tech-enabled healthcare companies or healthcare technology startups.

• Direct experience building tech-enabled care delivery models and feature development for patients, providers and clinical staff

• Proven experience leading product initiatives across the full product lifecycle from discovery through post-launch optimization.

• Strong experience managing agile product development cycles in close partnership with software engineering pods (e.g., 1 PM to 2-3 engineers).

• Demonstrated capability to operate with high autonomy, navigating ambiguity in a fast-paced startup environment from concept to delivery.

• Must be legally authorized to work in the United States and located in the continental US for the duration of employment; ability to travel for quarterly onsite and team planning meetings.

Preferred Qualifications

• Knowledge of Medicare/Medicare Advantage, value-based care, quality metrics (HEDIS, STARS), and risk-bearing entity operations.

• Hands-on experience working with AI tooling and building AI-enabled product features.

• Background working in early- to mid-stage healthcare startups.

Supervisory responsibilities No direct reports, but you may be required to manage contractor support in the design function

Work environment Employees will work from their homes, utilizing virtual tools and software to manage tasks, communicate with team members, patients and other stakeholders. They will also complete administrative duties on a computer provided by the company.

Physical demands This role requires sitting for extended periods of time in front of a computer screen. The role must be able to lift up to ten pounds.

Position type and expected hours of work Full time

Travel < 10% travel as required for team meetings and company events

Other duties Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Author Health is committed to a diverse and inclusive workplace. It is the company’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. The company’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction.

We are committed to providing an inclusive and accessible experience for all applicants. If you require any accommodations at any stage of the process, please let us know.

The company is pleased to provide such assistance and no applicant will be penalized as a result of such a request. In accordance with applicable legal requirements such as the San Francisco Fair Chance Ordinance Author Health will consider for employment qualified applicants with arrest and conviction records.

Monday through Friday, 40 hours per week