Clinical Quality Specialist (Registered Nurse)

Clinical Quality Specialist (Registered Nurse)

Limitless Male is a fast-growing, unique, and team-oriented company that loves to take care of our employees AND our patients. If you are looking to be surrounded by excellence, to be inspired by your peers, to help make a difference, and laughing the whole time… then we need to talk! We also pride ourselves in offering many benefits including health insurance, Limitless Male branded clothing, discounts, a great culture, and more! This is a place you can come in and help men of all walks of life achieve their goals and simply be a better them.

The Clinical Quality Specialist role is expected to support and execute the core values as well as promote the company's mission, vision, and The Limitless Way within each clinic. This position is responsible for traveling to each location to engage, train, and mentor new and existing employees along with covering clinics as clinical staff. Clinical Quality Specialist are expected to assess various aspects of the clinic and to provide feedback to the Director of Medical Operations to support improvements and create an action plan.

Duties and Responsibilities:

• Onsite training, support, and coaching for all locations (multiple states).
• As part of the quality assurance team, you will assist in the completion of clinical competency standards and re-evaluations of new and experienced staff at all locations.
• Provide coordination between corporate goals, clinical leadership, and staff.
• Achieve excellence in all areas of the clinic.
• Fill in clinical staff responsibilities as needed while modeling the core values, company's vision, and The Limitless Way.
• Become a subject matter expert of any new roll outs, policy changes, and systems.
• Promote and lead a patient first culture. Hold others accountable when applicable.
• Support the development, delivery, and follow up of the training programs. Act as a liaison in aligning the programs to execution.
• Perform other related duties as assigned by management.

Supervisory Responsibilities:

• This job has no direct supervisory responsibilities.
• This position indirectly supervises all employees within all locations through proper training, correcting/rewarding of behaviors or actions, and continued follow up when applicable.
• Carries out supervisory responsibilities in accordance with the core values and the organization's mission, policies, and applicable laws when necessary.
• Responsibilities include shadowing and training employees; planning periodic training visits, appraising performance during clinic visits; addressing complaints and resolving problems.
• Quality Clinical Specialists will document their visits and provide feedback to the Director of Medical Operations on areas of success and areas of improvement. They will be held accountable to follow up to these visits to ensure that the clinic manager and Leader on Duty follow through on their designated assignments, tasks, or action plans.
• Attention to detail in the wellbeing of each clinic both culturally and structurally, while in home clinic or other clinics.

Requirements:

• Registered Nurse licensure active and in good standing. (preferably compact licensure). Willing to get licensure in states not included in compact license.
• Travel to all clinics with overnight stays will be required. 80-90% travel requirement.
• Minimum of 10-12 months of related clinic experience and/or previous training experience
• Must understand the job duties and expectations of all roles within the clinic and have shadowed and/or trained in some capacity with each position.
• Computer skills required: Human Resource Systems; Microsoft Office Suite; Payroll Systems; CRM; RXNT.
• Other skills required:
• A willingness to learn and train procedures and new offerings when applicable.
• Able to adapt to each new hires learning styles.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Benefits and Salary:

• Competitive salaries and benefits
• Opportunities for growth and development
• PTO accrual
• Health, Vision, and Dental Available with HSA & FSA options
• Employee appreciation and recognition
• 401K option
• Discounts on official company clothing
• Company paid LTD & employee life insurance
• Employee discounts on treatments, supplements and products