Director of Software Engineering

About this position Who We Are At OrthoFi, we're not just another player in the orthodontic industry – we're the driving force that helps orthodontists launch more smiles while ensuring top-tier patient care. Our tech‑savvy solutions are the secret sauce that empowers orthodontic practices across the United States. With a track record of supporting over 2,000 practices, and in partnership with OrthoBanc, we've unlocked access to quality, affordable orthodontic care for a whopping 3.2 million patients and counting! Picture this: Our cutting‑edge Patient Acquisition software combined with our expert Revenue Cycle Management solutions propels practices to achieve jaw‑dropping 13% year‑over‑year growth. Plus, when it comes to patient and insurance billing, our collection results leave competitors in the dust. Behind our mission is a dynamic team of around 300 passionate individuals. Our headquarters is based in Denver, CO, with employees spread across several states. Join us in our quest to transform the orthodontic landscape – where innovation meets dedication, and starting more smiles are just the beginning. Our purpose is to radically improve the way patients access and pay for quality elective care. Diversity, equity, and inclusion (DEI) ensures we can fulfill our purpose by creating a better, more equitable and inclusive workplace for our community members and healthcare experience for all. By focusing on DEI, we are working towards our mission of connecting more patients with quality orthodontic and dental care and helping make treatment accessible to over 1 million patients a year by 2025. Equity is core to our mission to serve patients, and DEI is embedded in our core values, especially “seek diversity,” and “do what’s right.” OrthoFi is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. This role is hybrid, based in our Denver office, with a presence 2 days a week. About the Role Director of Engineering – Product Delivery & AI OrthoFi is seeking an experienced and passionate Director of Engineering who thrives on collaborative problem‑solving and innovation. OrthoFi has experienced rapid growth over the last 10+ years, and we are now expanding our engineering organization to meet the demands of a fast‑evolving healthcare technology landscape. This role is a unique opportunity to lead both established product delivery teams and a growing AI‑focused capability, driving technical excellence across a diverse and distributed organization. You will work closely with OrthoFi's technical leadership to deliver complex product initiatives while simultaneously building and scaling AI‑driven solutions that transform how we serve our customers. Your teams span product delivery, platform engineering, and applied AI — requiring you to be equally fluent in shipping reliable software at scale and incubating new capabilities with a startup mindset. Responsibilities Provide direct leadership to Engineering Managers and team leads across product delivery and AI teams, including performance management, career development, and employee engagement. Lead and grow a distributed organization spanning onsite, offshore, and contract staff across multiple workstreams. Foster a culture of accountability, psychological safety, and continuous improvement across all teams. Partner with Talent Acquisition to hire strong engineers and managers, building motivated and high‑performing teams. Own end‑to‑end delivery accountability for product engineering teams, ensuring fast, predictable, and agile execution aligned with customer expectations and business objectives. Collaborate closely with Product Management to guide feature decisions, effort estimations, and roadmap prioritization. Drive consistent rigor in engineering processes — including sprint planning, estimation, dependency management, and release coordination. Manage team budget and staffing, balancing FTE, offshore, and contract resources to optimize delivery capacity. Lead the strategy, development, and scaling of OrthoFi's AI engineering team, translating business opportunities into applied AI solutions. Partner with technical leadership and product stakeholders to identify, prioritize, and deliver AI‑powered capabilities that create measurable customer and business value. Establish engineering practices appropriate for AI development, including experimentation frameworks, model lifecycle management, and responsible AI principles. Stay current on applied AI trends relevant to healthcare technology and bring forward‑looking thinking to OrthoFi's technical strategy. Ensure consistency in software architecture across all teams and workstreams, in partnership with the Architecture team. Provide oversight of platform engineering, DevOps, and database functions to ensure a stable, scalable, and secure foundation. Take accountability for technical decisions including architecture choices, coding standards, development estimations, and progress tracking. Champion engineering excellence through CI/CD practices, test automation, and continuous improvement. What You Bring Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field. 15+ years of software engineering experience, including hands‑on coding and architectural design. 10+ years of people management experience, with 3+ years of experience managing managers. Proven track record managing and delivering complex software products on time and within budget. Experience building or scaling AI/ML‑powered products or teams, with an understanding of the unique challenges of applied AI development. Expertise in Agile development methodologies and tools. Strong understanding of software development principles, processes, and best practices. Experience managing distributed teams including offshore and contract staff. Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels. Strong problem‑solving and decision‑making abilities, with a focus on driving innovative solutions. Familiarity with full‑stack development, cloud technologies, infrastructure, and DevOps practices (C#, React/Angular 2+, SQL Server, AWS). Demonstrated success fostering engineering excellence through Agile methodologies, CI/CD practices, test automation (TDD a plus), and continuous improvement. Strategic thinking with the ability to align technical initiatives — including emerging AI capabilities — with business objectives. What’s in it for you Full medical, dental, and vision plans Flexible PTO Employer HSA contribution 9 Company Paid holidays 401(k) match, 3% after 90 days of employment Supportive culture with one‑of‑a‑kind growth opportunities Hybrid in‑office and work at home (2 days in‑office Tuesdays and Thursdays) Paid Parental Leave as well as a two‑week “ease‑back” program that enables parents to return part‑time at full pay Company and team outings Compensation: $200,000 - $220,000 range Please note that the compensation information that follows is a good faith estimate for Colorado‑based hires only and is provided with the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. Work Authorization: You must be authorized to work in the United States. The Company is unable to provide sponsorship for workers. #J-18808-Ljbffr