Desktop Support Specialist

Job Description

Job Description

Description

TEKsystems is partnering with a local company in La Crosse in the search for an onsite Desktop Support Specialist.

 

In this position, the technician will be responsible for diagnosing, fixing, and maintaining laptops, tablets, and desktop computers. This person will also handle assigned service desk task, provide technical support, and offer guidance to users on resolving hardware and software issues to ensure proper resolution. Other duties include maintaining accurate inventory of technical equipment and preparing it for shipping, relocation, or installation and supporting additional technical needs, including audio and specialized equipment.

 

Duties & Responsibilities

• Manages technical equipment, including applying updates, cloning devices, and performing repairs.
• Troubleshoots and provides phone-based support for both internal and external users.
• Serves as the first point of contact for technical issues, collects detailed incident information, verifies its accuracy, and routes it to the appropriate team.
• Provides on-site technical support and assists the helpdesk team with inventory, hardware/software support, equipment setup, and user assistance.

Requirements

• Completed Associates Degree in an IT related field and 6 months experience performing IT support in a professional environment, including a student help desk, internship, or professional experience OR 2 years of IT support experience (in lieu of the degree requirement)

Shift Openings

• Monday - Friday, 8am to 5pm
• Monday - Friday, 2pm to 11pm

Job Type & Location

This is a Contract position based out of La Crosse, WI.

Pay and Benefits

The pay range for this position is $20.00 - $22.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in La Crosse,WI.

Application Deadline

This position is anticipated to close on Oct 9, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.