General Manager

Chick-fil-A General Manager

Are you a cheerful and positive leader with a passion for food service? Do you thrive in fostering a positive work environment and ensuring top-notch customer service?

The General Manager will oversee and manage the daily operations of the restaurant with a focus on customer service and Team satisfaction. Join our team and lead with excellence!

Requirements:

• Strong supervisory and leadership skills
• Excellent organizational and time management skills
• Well versed in food safety and restaurant guidelines
• Cheerful and positive attitude
• Teamwork oriented
• Ability to foster a positive work environment
• Previous restaurant/food service management experience required

Duties/Responsibilities:

• Oversees food preparation, ensuring compliance with health, safety, and CFA standards.
• Manages inventory and purchase food and supplies with an eye on quality and cost
• Prepare and submit daily operational reports and other documentation as requested by leadership
• Handle and resolve customer complaints in a courteous and diplomatic manner
• Willing to be hands-on in the Front and Back of House
• Organize and oversee Team
• Coach Team Members
• Follow Food Safety and Cleanliness Guidelines
• Maintain Proper Quality Parameters
• Possess excellent organizational and time management skills

Benefits (full-time Team Members):

• 401(k)
• Dental insurance
• Team Member discount
• Flexible schedule
• Health insurance
• Vision insurance
• Off every Sunday

Apply now and be part of a dynamic team that values your talent and dedication!

In the heart of Cleveland, CLE Airport has long welcomed travelers to the city. Since 1982, UCG has proudly managed popular spots like Chick-fil-A, Bar Symon, and Potbelly—ensuring every guest travels well, eats well, and is well while at CLE. Founded in 1979 by Joe and Hayat Rababy, and currently operated by her children and grandchildren, United Concessions Group (UCG) is a 100% family-owned and operated business dedicated to providing exceptional service and innovative culinary experiences to our guests. Inspired by our mission to be a positive, successful, people-centric concessionaire fully devoted to every opportunity we are fortunate to be a part of, UCG embodies a culture of hustle, continuous improvement, and unwavering dedication to our customers and partners.