Veterinary Assistant

Veterinary Assistant and Kennel Attendant

The Valley Cottage Animal Hospital has been dedicated to providing the best possible care for our clients and their pets since 1980. In that time, we have grown to an eleven veterinarian practice with board certified veterinarians, and over fifty highly skilled support team members to care for our canines, felines, avian and exotic patients.

We are a full service, AAHA accredited animal hospital, fully equipped with the latest technology including surgical laser, ultrasound, digital and dental radiology, therapeutic laser and digatherm.

We are currently seeking a Veterinary Assistant and Kennel Attendant. This is a cross-trained position which includes working in either position based on the needs of the hospital. Customer service experience is highly valued, preferably in the veterinary health care industry. Additionally, this position requires a clean driving record in order to drive to various locations for supplies, medications, etc. Previous experience in the veterinary field is a plus.

Responsibilities include telephone work, computer work, client & patient contact, and a very high attention to detail. The main purpose of the the Veterinary Assistant/Kennel Attendant is to assist the veterinarians and licensed veterinary technicians with patient care and treatment, obtain patient histories, prepare occasional prescriptions, perform routine in-house lab work, educate clients regarding veterinary care and procedures, etc.

Mission Statement:

At Valley Cottage Animal Hospital we will work together as a team to provide compassionate, comprehensive health care to all pets and exceed the expectations of their family.

The successful candidate will have solid communication skills, and a team orientation.

Requirements for the position:

• A team player who enjoys interaction with both people and pets
• A friendly , caring and compassionate individual with great client experience skills
• Excellent communication skills
• Valid Driver’s License
• Dependable, Reliable, Competent
• Ability to work evenings , weekends, and holidays, and inclement weather, flexible with schedule
• 1 year of experience preferred

Responsibilities and duties:

• Speak with clients and be able to assist them with their needs
• Ability to enter medical records into the patients record
• Ability to read and interpret medical records and relay information to clients and Veterinarians as needed
• Restrain pets in a safe and friendly manner
• Client education
• Labwork
• Cleaning exam rooms and kennels
• Walking patients on leash
• Laundry
• Bathe animals as instructed
• Handle deceased patients with compassion
• Work as a team to ensure tasks get completed in a timely manner
• Working with your coworkers to create a positive atmosphere

Core physical job requirements:

• Sit, stand, walk, reach
• Lift up to 50 pounds of weight
• Walk on stairs
• Carry food and patients
• Restrain dog on leash
• Answer/dial telephones
• Accurate data entry
• Client education, promotion of hospital products and services
• Practical knowledge of the hospital’s procedures, protocols, polices and services

Benefits: (Full – time employee)

• Health insurance/prescriptions: Via Empire Blue Cross Blue Shield (after 60 days employment).
• Dental coverage: via United Healthcare (after 60 days employment).
• Paid Vacation
• Paid Sick days
• Paid holidays
• Uniforms: scrubs provided as reasonably needed
• Short-Term and Long –Term disability polices/PFL
• Life insurance
• 401K plan with match
• 50% discount on goods/services for 5 personally owned pets ( some exclusions apply)
• Prescription and maintenance pet diets at cost
• One free dentistry per year (pre-op bloods, meds included)

*Please not that we will only respond to candidates that have submitted a full resume and cover letter, and meet the qualification for this position.