Pharmacy Technician

Job Description Pharmacy Technician

The Pharmacy Technician works directly with patients to provide a best-in-class pharmacy experience while supporting the pharmacy team under the supervision of a licensed pharmacist. This role performs a variety of technical and administrative duties in compliance with local, state, and federal regulations to ensure safe, accurate, and timely medication services.

Deliver excellent customer service and ensure patients are assisted in a timely, professional manner

Answer phones promptly, assist within scope, and refer clinical questions to the pharmacist

Assist pharmacists with preparation, filling, and dispensing of medications

Ensure accuracy in medication dispensing using proper procedures and safety standards

Maintain appropriate inventory levels and follow safe medication stocking practices

Communicate updates on medication availability, shortages, and pricing to pharmacy staff

Adjust priorities based on workload and pharmacist direction

Process insurance claims, adjudication, and pre-authorizations in a timely manner

Support 340B program requirements, inventory management, and point-of-sale (POS) systems

Maintain confidentiality and ensure HIPAA compliance at all times

Communicate issues that may impact patient flow or pharmacy operations

Support community initiatives and promote Premier's mission and values

Participate in Quality Improvement / Quality Assurance (QI/QA) activities

Perform other duties as assigned

General knowledge of medications, drug classifications, and prescription interpretation

Basic understanding of medical terminology and documentation

Ability to perform basic mathematical calculations accurately

Strong organizational skills and attention to detail

Professional demeanor with a positive attitude and strong work ethic

Excellent customer service skills with empathy and compassion

Strong verbal and written communication skills

High ethical standards and commitment to confidentiality

Alignment with Premier Community HealthCare Group's mission and values

Registered Pharmacy Technician with the Florida Board of Pharmacy

High School Diploma or GED required

One (1) to two (2) years of pharmacy technician experience required

Pharmacy Technician Certification Board (PTCB) or ExCPT certification strongly preferred

Basic understanding of the 340B Federal Program preferred

Ability to obtain and maintain Epic certification and annual compliance training

Ability to lift 20 lbs. regularly and 3050 lbs. occasionally

Ability to sit for extended periods

Direct exposure to computer screens

Possible exposure to contagious or infectious diseases

Ability to travel between Premier sites as needed